CityMark Federal Credit Union

Reviews

• HG

  Hunter Gonzo

  Sep 29, 2025
  1.0
  Hours are unrealistic for the everyday working person. On that, when you try to explain that to them they don’t really give you any option but “we’re open Saturday!” So when you need to deposit money for an upcoming bill and then you can’t because for whatever reason they open at 9 instead of 8 and close at 4, you get a service charge and after explaining it to them they basically just tell you they only excuse one a year and make it your problem. Leaving this bank, l’d urge others to do the same. It should be about the customer. Not their convenience.
• BB

  Brianna

  Jun 30, 2025
  5.0
  Citymark is the best bank I have ever had. I could say many amazing things about this bank. But the one thing that really stands out is how kind, responsive and accommodating they are when you hit a financial hardship. They will do anything they can to work with you and figure out a plan to make sure you’re set on track. Melissa in Asset Protections is so unbelievably amazing at what she does. Thank you Citymark and Melissa for being the absolute best!!! 🐝
• JM

  Jerri Miller

  May 22, 2025
  4.0
  Best credit union in Tunkhannock! I transitioned from P&G credit union and the difference is incredible. The biggest difference is the staff is so kind! My one wish is that they had at least one day with longer hours so I could go to the bank after work or even a short day on Saturdays would be helpful.
• KD

  Kristin Dudley

  May 22, 2025
  5.0
  It's the best credit union overall. I have never had a bad experience. They are always helpful, no matter what. I can't say enough great things about them.