City of Spice

4.7
1083 reviews

About

Indian Restaurant

Location

City of Spice
2945 E Bell Rd, Phoenix, AZ
85032, United States

Hours

Reviews

4.7
1,083 reviews
5 stars
929
4 stars
60
3 stars
31
2 stars
16
1 star
47

What are people saying?

AI-generated from customer reviews

Food Quality

Customers consistently praised the food for its authentic flavors, generous portions, and delicious dishes, particularly highlighting items like butter chicken, biryani, and naan.

Service Experience

While many reviews noted friendly and attentive service, there were also complaints about poor customer service from specific staff members, indicating inconsistency in service quality.

Atmosphere

The restaurant is described as having a modest yet welcoming atmosphere, suitable for families, with some customers appreciating the complimentary drinks during wait times.

Value for Money

Several customers mentioned the good value for the quality and portion sizes of the food, although there were concerns about unexpected service charges.

Consistency

Most customers reported a consistent experience with food quality and service, although a few noted occasional lapses in food preparation and service speed.
  • ML
    Mitch Larson
    3 days ago
    5.0
    They have absolutely incredible food, and the service is amazing as well. They asked what they could improve and truly I think it couldn't get better!!
  • KS
    Keval Satra
    3 days ago
    5.0
    We had a good experience eating here. We ordered chaat, chana masala, chettinad chicken, and bhindi masala. The flavors were on point, and the naan were fluffy and buttery. The curries were rich, well-spiced, and tasted authentic. The only downside was the desserts (ras malai and rice kheer), which were well below average. The kheer had mashed rice that tasted odd and wasn’t pleasant.
  • KK
    KJ-47
    Nov 2, 2025
    5.0
    Best Indian in the area. Chicken Malai Boti was delicious!
  • PM
    Phil Madnificent
    Oct 29, 2025
    1.0
    Please, be advised the young man at the front counter facilitating food orders, is in dire need of customer service training. Whomever is at the front counter becomes the face or representative of the company and he did a poor job of setting a pleasant atmosphere for us. He's very confrontational and does not exhibit the ability to communicate with customers with humility and understanding. Before enjoying any restaurant's food, the customer service is always the number one element of importance.
  • KG
    Kris M. G.
    Oct 26, 2025
    5.0
    Pretty modest atmosphere with the food is always good. And even when waiting for takeout they often offer you a soft drink or some water while you're sitting there.