BankBusiness Banking ServiceSavings and Loan AssociationATM
As a full service, locally owned bank, CIB offers financial solutions and guidance to businesses and individuals. Whether you are starting a business, purchasing a home, or simply looking to bank local, we have you covered. For over 70 years, CIB has been proud to serve and support our customers and the community.
Most personalized banking experience in Minnesota.
CH
Chloe Hilden
Jun 1, 2025
5.0
We have banked with CIB for over 20 years with the Robbinsdale branch being our primary location. First off, if you call them, you speak to a real, live person immediately. If you go in regularly, the staff begin to recognize you. I cannot state enough what a value it is to have a bank that invests in the local community and provides professional customer service immediately in person and over the phone. CIB holds our mortgage and has never sold to a third party. They offer competitive rates on loans and savings. We have used CIB for home equity loans, checking and savings accounts, CDs, accounts for our kids, a safe deposit box, and a financial planning consultation. There are additional branches in Hopkins, St. Louis Park, and Plymouth. I highly recommend CIB.
MT
Mamadou Thiam
Nov 18, 2023
1.0
I wouldn't recommend anyone to do business with this institution.
Their customer service is the worst I've experienced in America.
I tried to open a bank account at this bank as a US citizen and I was asked from which state I got my US passport. What is the point?
My application was denied on the spot despite providing all required paperwork
JL
jimesha lewis
Jul 30, 2021
1.0
Bad customer service they don’t care about their customers they charge for every single thing their balance report is slow , ATMs are slow online banking app works when it wants to, The bankers are rude at the window , you call customer service they’re rude all around BAD customer service I’ve been with them since I was 15 I’m 25 now and nothing has changed except for the look of the card, very rude slow and outdated company, i’m so happy I’m finally moving on