Citizens Alliance Bank

Reviews

• KB

  Katie Bundrock

  Oct 15, 2025
  5.0
  We have been banking here for years. Ruth was great and now we find Kay O'brien always to be so tremendously helpful and pleasant, also the young lady helping with wire transfers this year was amazing to work with, sadly her name escapes me but appreciate all of ur staff
• AH

  Angie Hartshorn

  Oct 4, 2025
  5.0
  I have used Citizens Alliance Bank for many years for multiple non-profits. They have always had friendly, knowledgeable staff that provide great customer service. I would highly recommend this bank!
• CW

  Carter Wishart

  Aug 14, 2025
  5.0
  Citizens Alliance bank in Watertown made it easy for me as a young college student to acquire my first credit card. Joel and company provided excellent customer service which made the process quick and easy.
• ST

  Sur Aur Taal

  Jul 8, 2021
  1.0
  My firm had applied for a loan with Mr Eric Nesvig - a loan officer in their Watertown branch. This person colluded with the Appraiser to lower valuation of our portfolio - our hard earned money ! They have absolutely no value to timeliness, sincerity, written word, ethics and relationship. All what this bank cares is how they can squeeze their customers to extract more and more. They don't realize that a lemon when squeezed too hard starts yielding bitter juice ! Our advice in one line - FIND ANOTHER BANK !
• DK

  Dana Kinsella

  Apr 30, 2020
  5.0
  I will be forever grateful to Citizens Alliance Bank!!! I have been a Wells Fargo customer for over 30 years. When the pandemic hit I thought that loyalty would be of great value. I could never have imagined how wrong I was. When Wells Fargo horrifically failed my business and so many thousands of other small businesses, Citizens Alliance Bank was right there to be our saving grace. The bankers were personable, knowledgeable and communicative. They literally worked tirelessly to make sure our PPP application was accepted by the SBA. When I say tirelessly, I mean we were able to actively communicate with a banker at 12:30 am when we first found out we were approved. The application was approved and funded within 3 days!!! My business, my family and I cannot thank Citizens enough and I could not recommend a bank more!!!