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Citi Trends, located at 40 Jackson Street, Methuen, MA is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.
Citi Trends has nice clothing but unfortunately bad customer service. today me and my cousin went to check it out for the first time and were shocked at how the manager and its employees treated us. we were accused of taking the tags off of sunglasses we were trying on by the manager and when we tried to speak to her and explain that wasn’t the case, she made comments on how we didn’t know her language. we didn’t entertain it, but when we went to check out our clothes we spoke to the other employee who was next to her when she said those things and we said how that is very poor customer service, and very inappropriate. the manager then proceeded to come up to us and say “what’s up???” then when we left with no argument, she came outside the store and yelled “i’m the manager and i can do whatever i want”
EP
Elizabeth Perdroza
Jan 15, 2023
5.0
Great prices
NQ
Noemi Quinones
Dec 2, 2022
5.0
Love their style and clothes actually fit me, very happy with this store and close to home.