Christian Louboutin Santa Clara

Reviews

• EO

  Esmeralda Onofre

  Oct 23, 2025
  2.0
  Disappointing exeperiance.. Going into this store I already had an idea of what shoe I wanted to purchase as I had previously browsed online. My husband decided we drive out of town to get the full experiance in case I seen another pair I liked. Off the bat as we walked in we were not greeted. There were two associates and one customer at the time we walked in. I looked around for a bit and was shocked how small of a selection they had of heels. As I was done looking around I found the pair I liked and still waited to see if either one of the associates would come and ask if I needed help. After a few minutes I decided to walk up to one and ask if I could get help and get the size I needed. She was helpful once I asked for help gave me different sizes and different styles to try on. As that was happening another customer walked in and was helped right away by the same associate that was helping me. I picked my pair I wanted and said I was ready to purchase. I was told to hang tight as the other lady was also purchasing at the same time. She was offered a beverage while she waited. As I wasn't even offered anything while we waited. I was very disappointed. I told me husband let's leave we'll just order online. However he insisted we drove from far away let's just get them. I would have loved to come back and purchase another pair but after that experiance I rather not even bother. Love my heels their gorgeous but that will be my last time I purchase from this brand. First empressions and customer service is a huge deal to me and if I'm going to spend a large amount of money I expect to have a great experience.
• EW

  Elijah Warren

  Sep 17, 2025
  5.0
  Hieu was absolutely exceptional today! I came in last minute looking for formal shoes, and even though the exact style I wanted wasn’t available, he went above and beyond to help. He showed me three great alternatives, took the time to widen the shoe for comfort, and was incredibly patient while I made my decision. Outstanding service like this deserves recognition—Hieu truly embodied it today!
• HF

  Halyma Fargas

  Sep 6, 2025
  2.0
  Bought a $995 pair of heels to have them snap in 5 minutes.. Didn't even walk out of my house... Been trying to call the store and they do not anwser or have a way to leave a message. I emailed them now hoping to get them to replace my sandals. I'll change my post on e i get some help.. Been calling for 2 days..
• KP

  Karey Potter

  Jul 26, 2025
  5.0
  After reading several reviews about a difficult manager who was unpleasant to interact with, I was apprehensive about how my experience with a return transaction would go, but the employees I encountered (Hieu and another nice young lady whose name I did not get) were very polite and helpful (to the extent that I was happy to stay & make further purchases within store).
• AC

  Anton Chuvakin

  Oct 23, 2022
  1.0
  They only allow ONE person in store. We wait, we wait, that one person still shops. We leave. Why are they so stupid? They lost a sale that day, probably more than one.