My sales associate was Chris and he was fantastic. The store itself is so beautiful. Nice variety of music playing. Calm but you got a couple of fun old school house music hits playing too. Chris was so sweet and it was so nice chatting with him. He spoke to my significant other prior to me going so he knew what I was looking for, had the style I wanted in the sizes I wanted to try on pulled aside for me, even brought out some gel pads to help with the fit and comfort pulled out and ready. He gave a lot of great information about VIP benefits, upcoming events to pre-order for, and customizations. He made the experience of buying my first pair of Louboutins, my dream shoes, fun and memorable. The store has beautiful artwork and the various styles of shoes are displayed beautifully. The store is bright but not blinding fluorescent bright. The seats are so comfortable and the champagne is delicious. 10/10 experience.
JM
Joseph Mastour
Aug 13, 2025
1.0
I purchased a loafer shoes from them and after 2 weeks the shoe fell a apart . I contacted and told them that I paid almost $ 900 for the show and it should not tear after two weeks... they did not care and did not want to stand behind their poor quality made shoes .
I would Never buy their shoes again . Their customer service is beyond terrible and they are very Rude .
Buyers beware ...
VH
Veronica Hill
Aug 4, 2025
1.0
Bought 2 purses in the Bahamas, for the last couple of weeks I’ve been trying to return it and they are refusing to help me out. The Bahamas manager sent me an address and the address is fake. I’ve called several stores in New York and no help. I’ve contacted the Christian louboutin via email and no help.