Had a lovely experience with Greg who helped me decide on a pair of heels quickly and efficiently in the short amount of time I had before I rushed to dinner
PC
Pam Charran
Jul 28, 2025
5.0
Thank you Rafeek for making my experience beautiful 😍 excellent service...
AY
Alexandra Yako
May 24, 2025
1.0
I visited the boutique to exchange a pair of heels I had just recently purchased for a bigger size. A blonde associate—by far the most unprofessional individual I’ve encountered refused to assist me and falsely claimed that exchanges cannot be done in store. This is simply not true, and nowhere in the return or exchange policy is this stated. She made up her own policy and spoke to me with an unacceptable attitude.
I have spent thousands of dollars at Christian Louboutin and have never been treated with such disrespect. I have already reported her to customer service, as her behaviour was completely out of line and reflects poorly on the brand.
In contrast, the Yorkville location continues to uphold the level of service one would expect from a luxury brand. They processed my exchange professionally and without issue. Yorkville remains the only location I will shop at moving forward.
ML
Max Lake
Sep 14, 2019
5.0
Corinne was awesome. She managed to find a pair of Corneille 85's for my wife at another store. She was friendly and so helpful!