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IA-1001003337 Our role is to ask the tough questions that provoke thoughts and conversation. The worst time to find out an answer is at claims time, so we point out gaps in your current plan. We ask that you be open and honest with us, so that YOU can make decisions for you and your family. Together, we create YOUR plan, so that you can manage the risks of everyday life, plan for the unexpected, and better achieve your dreams!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Christel Manson - State Farm Insurance Agent
1935 E Ridgeway Ave, Waterloo, IA
50702, United States
Hours
Reviews
4.9
187 reviews
5 stars
175
4 stars
8
3 stars0
2 stars0
1 star
4
- ACAmy Casey5 days ago5.0I have been with these ladies for years. They have been very helpful to me. They have answered all of my questions. And when I had an accident was extremely helpful and made sure that everything was going well throughout the process. I am very happy with every person in this office. I am awlays greeted with smile.
- LFleaderof fruitloopsOct 8, 20251.0I want to warn others: after multiple years with them, everything seems fine until it comes to taking accountability and solving problems. They failed to double-check my policy, leaving me paying for coverage that did not match my needs. When I brought this to their attention, there was no formal apology or effort to correct the mistake. Instead, Becky was rude and dismissive, and the office staff simply pawned off my incorrect policy to my new agent rather than fixing the issue. I relied on their expertise, but this experience shows they will avoid responsibility rather than ensuring their clients are properly covered. If you care about your family’s protection, move your business elsewhere to another agent. They failed to double-check my policy, were rude about it, and pawned the problem off instead of fixing it. PS: New agent saved me more money as well!
- HSHeather SwartsOct 3, 20255.0Wonderful office and staff . Korrie was so amazing. Amy when I came in was very welcoming. Christal’s got a wonderful team. Five stars for sure.
- RTRay TatroSep 30, 20255.0Korry and others at the office were very helpful and professional as we reviewed all of my policies. We refined my coverage to reduce my risk exposure and eliminate unnecessary options. In just one visit, we improved homeowner's, auto, and umbrella liability policies. I left knowing I would be well covered at a reasonable cost.
- MDMonica DhumneSep 11, 20255.0I've received service from other State Farm Agencies in the area, and this office is definitely the BEST! I love seeing and supporting an all women-led and run office. Korryna was very careful and detailed when explaining life insurance policies for me and my family. She was very transparent in explaining the value of having/staring a Life Policy at a young age. The team is very friendly and approachable with any concerns that you may have, leave you alone to take time to decide what is the best fit for you, and help you activate policies when you're ready. Definitely recommend this location for any of your State Farm needs. Thank you Korryna & team!
Frequently Asked Questions About Christel Manson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.