Sophia is always polite and willing to solve any issues or concerns with my insurance policy. She is an excellent asset to the company. Thank you Sophia
EF
Echo-Rose Faeyn
6 days ago
5.0
Adam was AMAZING. He helped me find the best insurance for my needs and price range AND helped me bundle some other coverages to save money! I highly recommend him!
TG
Terry Gatesh
Oct 20, 2025
5.0
My family's been with Chris Sutherland for a long time and we've had nothing but a very good and positive experience with him I would highly recommend it to anybody
MH
Melanie Hawthorne
Oct 16, 2025
5.0
I spoke with Levi Primrose to switch our homeowners and car insurance to State Farm and he was beyond phenomenal to work with. He was incredibly patient and explained every single detail to me with great knowledge. He was very thorough and supportive through the entire process and not pushy at all. He truly wants what's best for the customer and was a blessing for my family and I. We got an incredible deal switching over and while that is great, working with Levi and having incredible customer service through the whole process is what made us make up our mind without doubt. Thank you Levi!
DR
Dustin Rose
Oct 16, 2025
5.0
I've had my car insured by State Farm for probably 6 monhts or so now. Appreciate how affordable they are. Also appreciate being able to text questions rather than emailing/calling. Chris is a nice dude and has been helpful whenever I've had any questions. I'd recommend State Farm to friends :)
Frequently Asked Questions About Chris Sutherland - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.