i recently had the pleasure of working with Brandy Johnson from Chris Richardson Statefarm insurance. She made the process of getting insured very smooth and worry free. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend her to anyone looking for an insurance agent that puts customers first.
IJ
Inshan Jagdath
Jul 8, 2025
5.0
Working with Nydia Reynolds was a great experience! She made the home insurance process quick, clear, and stress-free. Nydia explained everything in simple terms and helped me choose the right coverage for my home. I feel well-protected and confident in my policy. Highly recommend her services!
SB
Shonda Brown
Jun 25, 2025
5.0
Awesome personality and customer service!
Carrie went above and beyond my expectations and she is greatly appreciated.
JS
J WALI sykes
Jun 20, 2025
5.0
Outstanding Assitance very respectful and helpful
NS
Nicholas Scrima
Jun 10, 2025
5.0
I had a great experience with my insurance thanks to Brandy, who helped me through the whole process. She was super friendly, explained everything clearly, and made sure my claim was handled quickly.
Dealing with insurance can be a headache, but Brandy made it easy and stress-free. Give that woman a raise—she’s the reason I’ll be staying with this company!
Frequently Asked Questions About Chris Richardson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Can I get an insurance review or consultations for free?
Yes, policy reviews are free and encouraged!
Does Chris Richardson State Farm provide small business insurance in Georgia?
Yes! We are more than happy to assist you with all your small business insurance needs.
Can I bundle auto and home insurance with State Farm?
Of course! When you bundle your policies, you could be eligible for a lower insurance rate.
Does Chris Richardson State Farm offer homeowners insurance in McDonough?
Yes, we would be happy to assist you with all of your homeowner's insurance policy questions and coverage.