IL-100286400
The mission of our office is to help our policyholders manage the risks of everyday life and be the first choice for all of your Illinois insurance needs. We focus on Auto Insurance, Home Insurance, Life Insurance, Health Insurance, and Business Owner Insurance throughout all of Will, Kendall, and DuPage County
Lisa was incredible to work with. She helped me save a lot of money each month and made sure I understood everything before ending the call. Her communication and customer service are top-notch.
MC
Mike Camarena
Oct 27, 2025
5.0
Lisa, I can’t thank you enough for taking the time to break down insurance for me. Your knowledge & Experience is top notch Customer Service.
Thank you!
AM
Aaron McNeal
Sep 18, 2025
5.0
Exceptional Service from Melissa - True Ownership and Persistence!
I cannot recommend Melissa highly enough. When we faced a challenging sewer backup claim situation, Melissa went above and beyond to ensure we were properly covered. Her ownership of the issue and unwavering persistence made all the difference.
What stood out most was how Melissa took personal responsibility for resolving our coverage concerns. She didn’t just hand us off to someone else or give us the runaround - she stayed with us through the entire process and fought to make sure we got the coverage we deserved.
Her dedication and follow-through turned what could have been a stressful insurance nightmare into a positive experience. It’s rare to find an agent who truly cares about their clients’ outcomes like Melissa does.
If you’re looking for a State Farm agent who will actually advocate for you and take ownership of your concerns, look no further than Melissa. She’s the kind of professional you want in your corner when you need insurance to work for you.
Thank you, Melissa, for your outstanding service!
LC
Lisa Cook
Sep 18, 2025
5.0
I cant say enough good things about Chris McLeod & his agency. As an employee AND as an insured, the pricing is great and the customer service provided to each and everyone is above and beyond.
PZ
paulette zambrano
Sep 18, 2025
4.0
Lisa from Statefarm was great!!
I was looking for a new quote and she was so pleasent over the phone! She talked through everything and explained everything so easily so that it made sense. Although I did not actually get the new quote I really did enjoy the customer service she provided!
Frequently Asked Questions About Chris McLeod - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.