Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
WA-777064
To Serve Bothell, Kenmore, Kirkland, Woodinville, Lynnwood with high quality service and ideal insurance quotes. We set our State Farm customers needs first. Feel free to shoot me a call or text personally. We look forward to serving you and your needs!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Chris Jones - State Farm Insurance Agent
6522 NE Bothell Way, Kenmore, WA
98028, United States
Hours
Reviews
4.9
595 reviews
5 stars
573
4 stars7
3 stars3
2 stars1
1 star
11
What are people saying?
AI-generated from customer reviews
Customer Service
Agents are frequently praised for their professionalism, responsiveness, and willingness to help clients with their insurance needs.
Agent Performance
Yusheng, Gaby, Noame, and Chris are highlighted as standout agents who provide exceptional service and support.
Communication
Customers appreciate the clear explanations and thorough communication from agents, making complex insurance details easier to understand.
Overall Satisfaction
Many long-term customers express high satisfaction with the service received, often recommending the agency to others.
Issues with Service
A few customers reported issues with policy cancellations and refunds, indicating some inconsistency in service quality.
- LZLily ZhangNov 1, 20255.0Yusheng. His service was very professional and his attitude was excellent. He helped me apply for a check refund immediately. Thank you 😊
- ALAndrea LiddaneOct 29, 20251.0Terrible service. Have been with State Farm for over 25 years. This agent and his people have provided no support whatsoever. We have many things insured through them and are now seeking insurance elsewhere. No one seems to care at all.
- WZWilliam ZhangOct 20, 20255.0I’ve had a great experience working with Hailey Sun. She’s incredibly responsive and always takes the time to explain everything clearly. Insurance details can be confusing, but she made the whole process easy to understand and smooth from start to finish. Highly recommend her if you want someone who’s professional, patient, and truly cares about helping clients.
- DMDr. Sheila MaryOct 16, 20255.0Outstanding Service and Genuine Care Working with Chris Jones has been an absolute pleasure. From the very beginning, Chris took the time to understand my needs and explain my options clearly and thoroughly. He’s knowledgeable, responsive, and truly goes the extra mile to make sure everything is handled with care and precision. What stands out most is his integrity and genuine commitment to helping his clients find the best solutions, not just the easiest ones. Whether I had a quick question or needed detailed guidance, Chris was always patient, professional, and proactive. I wholeheartedly recommend Chris Jones to anyone looking for an insurance agent who combines expertise with exceptional customer service. He’s the kind of agent who makes you feel supported and confident every step of the way.
- FLFran LewisOct 8, 20255.0Angelica assisted me cancel my car insurance policy. There are 3 things she did that made her 'shine' like a star. Her entire demeanor was inviting and reflected she wanted to assist me. [I am assigned to Calvin Lee's team and Angelica let me know she would be happy to assist me; Mr. Lee was out of office.] Second, she reviewed the process of cancellation and that included the timing of the cancellation. These details were important because the transfer of ownership was to happen after State Farm office was closed; we both wanted to 'cover' the car if the new buyer was delayed. As a result, we retained coverage until the next morning. Third, she told me she would re-contact me [today] to confirm that the sale went through as planned. She followed through....ALL of what she did were solid comforts to me. She is a solid steward for State Farm!
Frequently Asked Questions About Chris Jones - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.