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AL-37893 Rule #1 - If we don't take care of the customer, somebody else will! We focus on Auto Insurance, Home Insurance, Renters Insurance and Life Insurance throughout the Hoover, AL area. When the unfortunate incidents occur we pledge to be there to assist you-through the good & the bad.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Chris Dorris - State Farm Insurance Agent
2717 John Hawkins Parkway, Hoover, AL
35244, United States
Hours
Reviews
4.9
274 reviews
5 stars
264
4 stars
6
3 stars1
2 stars0
1 star3
- MMMichael3 days ago5.0Chris Dorris and his entire team at State Farm have been phenomenal to us over the years. We’ve never had a single issue with a claim, and whenever we’ve needed help, they’ve always been there. From Joniqua, who set up our policies 15 years ago, to Kathy, who patiently answers our toughest questions, to Tammy, who just helped us recover a lost appraisal today—every interaction has been outstanding. As for cost, years ago I had a friend shop all our policies on the independent market. No company could come close to matching State Farm’s coverage at anywhere near their price point. Once I learned that, and knowing how well we have always been taken care of, I knew we’d never need to leave Chris and his team.
- SMSteve Mott6 days ago5.0Chris has a great staff! It’s all about great customer service and they do a wonderful job. If you are looking for an insurance professional that will take a personal interest in you, contact Chris Dorris.
- THTemptechs air HvacOct 16, 20255.0I recently worked with Lisa S. Davis, Sales Specialist at State Farm (Chris Dorris Agency), to insure my properties in Montgomery, AL. After trying with a couple of other agents, I was fortunate to find Lisa. She was extremely helpful, professional, patient, and thorough throughout the process. She took the time to answer all my questions, explained the details clearly, and made the entire experience stress-free. Not only did she provide excellent customer service, but she also helped me secure coverage at a great price. I truly appreciate her dedication and the way she made me feel like a valued customer. I highly recommend Lisa to anyone looking for auto, home, or financial services insurance with State Farm. She’s a pleasure to work with!
- CCCelesteDOct 14, 20255.0Chris Dorris was kind and knowledgeable. He was also quick to respond. He gave me every way possible to contact him if I have issues. It was fast, he obtained my information himself and we spent very little time getting me changed over to State Farm. State Farm insured my home years ago and I trust with my vehicle as well.
- MHMarvin HarrellOct 7, 20255.0The Chris Dorris Agency, I am writing to express my sincere satisfaction with your teams exceptional service. From the moment I arrived, your receptionist ensured I was comfortable and addressed all of my questions. My agent, Joniqua, was incredibly thorough when transferring my contract from another company. She managed to save me nearly $4,000.00 annually on my homeowner's insurance while maintaining the same level of coverage. Her clear explanation of how she achieved these savings was greatly appreciated.
Frequently Asked Questions About Chris Dorris - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.