Chip City

Reviews

• KN

  KarenY NYC

  Sep 24, 2025
  5.0
  Yooooo Chip City!!! Where have you been all my life? lol Srly. How did I not know about this spot? Glad I stumbled here. Had dinner plans around the area, Chip City is tucked away on a quiet street close by the Carroll St station and park. Upon stepping in - your sweet tooth awakens. Welcome by friendly staff, she walked me through the offerings - from seasonal to their specials - the variety looks yummy! Got a few to try - OG chocolate chips (thick & thin), Pumpkin Spice (thick - seasonal), Oats & cranberry (thick) and oatmeal raisin (thin). Little bites of sugar heaven - goes well with ice coffee, tea, milk! Can’t wait to come back for their ice cream sando!
• NR

  Niyelle Ramirez

  Aug 2, 2025
  1.0
  As a loyal Chip City customer, I’ve always appreciated the quality of the cookies and the overall brand experience. However, I’ve recently had several disappointing interactions at this location that I feel need to be addressed. During my visit around 6 PM yesterday, I was helped by a staff member whose attitude was notably unwelcoming. He did not greet customers upon arrival, and his tone came across as dismissive and sarcastic rather than friendly or professional. This isn’t the first time I’ve noticed this kind of behavior from him, and unfortunately, it’s starting to impact my desire to continue visiting this location. Customer service plays a huge role in the overall experience, and I hope that management can take this feedback constructively to ensure the team reflects the welcoming and enjoyable atmosphere that Chip City is known for.
• CP

  Carmen Proffitt

  Jul 7, 2025
  5.0
  Amazing service!!! Loved the worker there…he helped us out with making some tough cookie choices! 🍪
• SR

  Star Rosario

  Jul 7, 2025
  1.0
  Don’t like how they treat employees! Do better!
• JC

  J C

  Jun 30, 2025
  5.0
  Came in last week to see what all the fuss is about. The cookies were delicious and Griffin was super kind and helpful. Will be back!