Business Details
About
Dessert ShopBakery
Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.
Location
Hours
Reviews
4.5
245 reviews
5 stars
194
4 stars
20
3 stars
9
2 stars
6
1 star
16
What are people saying?
AI-generated from customer reviews
Cookie Quality
Customers consistently praised the cookies for being delicious, fresh, and creatively flavored.
Customer Service
The staff received high marks for being friendly, helpful, and accommodating, although there were some negative experiences reported.
Store Cleanliness
The store was frequently noted as clean and inviting, contributing to a pleasant customer experience.
Pricing Concerns
Some customers found the cookies to be a bit pricey, but many felt they were worth the cost.
Management Issues
There were complaints about a manager's behavior that negatively impacted the customer experience, contrasting with the generally positive staff interactions.
- BSBob Smith3 days ago5.0I went to Chip City in Bay Terrace, I ordered a chocolate chip cookie. It was soft as a cloud and filled with melted chocolate. As soon as you walk in the shop you feel like you're in a different universe, you can smell the fresh cookies that smell amazing out of the world. Honestly $5.50 for a massive chocolate chip cookie is a steal. I'll drive 1 hour just to get another one of their delicious cookies. The staff was very friendly and welcoming.The shop was spotless and is cozy especially when the holidays are around. If you love cookies, I am telling you Chip City is the way to go.
- JGJoseph Giuliani3 days ago5.0The cashier was friendly, knowledgeable and very courteous very insightful as well. Always a pleasure to shop at the Bay Terrace location. The staff are always friendly always leave with a smile. Thats why I always come back and buy a lot.
- YDYolanda Delgado4 days ago5.0Love these cookies and the prices are just right
- WJWill JOct 5, 20255.0Awesome location, cookies can be too thick and dry But the workers are Great
- AQArmida QuerubinSep 21, 20255.0Selina was so helpful… the cookies are so heavenly