Children's Lighthouse of Princeton

Reviews

• MC

  MBalu Conteh

  Oct 15, 2025
  1.0
  If you’re considering registering your children at this daycare, I strongly recommend reconsidering. My experience was extremely disappointing and concerning from both a safety and communication standpoint. My children attended this daycare for less than a month, and during that short time, there were multiple incidents that raised red flags. The first incident occurred when my 20-month-old son came home with a bruise on the back of his head that had not been reported to me. The next day, when I noticed the bruise, the staff told me he had thrown himself backward during a tantrum but that no incident report was completed because there was “no mark” at the time. Only after I brought it to their attention did they write an incident report. A week later, my son fell on the playground and hit the left side of his face on a step. The report stated he “bit his lip,” but the video clearly showed that he fell there was no biting involved. Later that same day, he was pushed by another child, reopening the wound, yet the second report also said he “re-bit his lip.” When I picked him up, his face was black and blue, his cheek and lip were severely swollen, and I had to take him to urgent care for evaluation. Even the doctor questioned the incident report, because “biting his lip makes it seem like a self inflicted injury. To make matters worse, communication was terrible. I had to constantly follow up through the parent portal to get any response, and even then, it often took complaints to get a reply. On the same day as my son’s incident, my three-year-old daughter was reported to have been experiencing itchiness, yet no one followed up about that either until it was a complaint. Another serious concern, the daycare did not have my children’s immunization records on file, which made me question how many other children were enrolled without proper medical documentation. When I went to withdraw my daughter from the daycare, I asked if they had her book bag since I hadn’t picked it up yet. They told me they didn’t have it and couldn’t find it. A few days later, I received an email saying they had located it and that I could come pick it up, which was just another example of the lack of organization and communication. The only staff member I will give credit to is a younger Hispanic woman who typically works the front desk in the evenings. I don’t know her name, but she was kind, calm, and compassionate. She truly sympathized with me as a mother and understood my worry and frustration. Her demeanor remained professional and understanding, even when I was emotional and upset. She focused on resolving the issue rather than being defensive. Those are the kind of people who make the world a better place. God bless her and her child. I withdrew both children immediately and requested that the remaining unused days be prorated. The owner sent a check for $19, which was not the correct amount and even had my first and last name spelled incorrectly, making it impossible to cash. Overall, this experience was unprofessional, unsafe, and incredibly stressful. What was supposed to be a convenient, closer option turned out to be a nightmare. Now my kids returned to their former daycare and I HAPPILY drive 25mins because my kids safety and my peace of mind is more important.
• MM

  melissa miller

  Oct 14, 2025
  1.0
  This daycare has not been open for more than three months, and our experience raises serious concerns. My two-year-old grandson was removed due to age-appropriate biting behavior—even after his pediatrician provided written documentation confirming this is normal for toddlers and offered classroom strategies. The timeline is alarming: within about 2.5 weeks, the daycare went from stating they would work with us to manage the age appropriate biting behavior, to suddenly declaring our child could no longer attend. During this period, the director, Tina, issued emails stating our child had different rules than other children regarding biting and required us to obtain behavioral/ABA therapy or be removed from the program. We believe these requirements were impossible to meet: the play therapy providers we contacted—both those suggested by the daycare and others—confirmed that ABA therapy is for children with a diagnosis, often autism-related, and does not apply to typically developing toddlers. In our desperate attempt to comply with the daycare's requirements no provider could accept our normal developing toddler for biting behavior. It appears that the director’s “efforts” were largely procedural—documenting suggestions she knew could not be completed as evidenced by Tina'a referrals to the therapy she was requiring (based on her self stated education, despite the pediatricians letter of normal development) would not accept our normal developing toddler. Meanwhile, our grandson was also bitten multiple times by other children, leaving bruises that lasted for days, demonstrating a broader classroom management problem. We were informed all children with these "behavioral concerns" are addressed in the same manner as evidenced by the other google review here in this section. Additionally, a video of our grandson was shared with another parent, as well as a video was shown to our family of another child biting, raising serious privacy concerns. The daycare states showing videos is "in their policy handbook". Comments about “paying parents” made us feel discriminated against, as we use CCMS subsidy for part of tuition. State officials confirmed that Texas law allows daycares to change rules for individual children and request removal, which this center chose to do. Parents reading reviews here should ask hard questions: How does the center handle biting? Are privacy and videos strictly protected? Are all children treated equitably, regardless of tuition source? Does the center have a realistic plan for children who bite or are bitten? And, most importantly, What policies are in the handbook versus ones that are applied only to certain children, and how does the center ensure fairness? And, can staff implement additional rules for individual children not listed in the handbook? This daycare appears to shift all liability to the parent and remove any children that may struggle with the adjustment of school, even if it is age appropriate behavior. This facility may not manage normal toddler behavior fairly, and families should have a backup plan.
• MN

  MarieXMarie Naturals

  Sep 12, 2025
  5.0
  Literally the safest cleanest daycare ive ever had my kids at. They love it. My non verbal son has started talking way more since we started here
• DJ

  desare james

  Sep 1, 2025
  1.0
  I would not recommend this school based on my experience. My son was dismissed after only two weeks of attendance, without being given a fair chance to adjust. From the start, I was repeatedly asked if he was autistic—something his pediatrician and evaluations have confirmed he is not. He’s simply a 4-year-old who had never been around other kids before and was still learning how to adapt. While I do not excuse throwing or not listening, these are common toddler behaviors that require patience and guidance, not quick dismissal. Safety was also a major concern. Although families are given a code to enter, anyone can walk in if the door is left open. The director even told me I was the only parent following the rule of waiting until the door closed before entering my code. That does not feel secure for a place where children should be protected. When I requested something in writing explaining why this wasn’t the “right” setting for my son, I received only a strange auto-response email, worded as if I had voluntarily withdrawn him. It felt unprofessional and dismissive. The teachers seemed to try, but overall, my child was not given enough time or support to transition.
• KM

  Keonia McClendon

  Aug 23, 2025
  5.0
  We recently enrolled our child at Children’s Lighthouse of Princeton, and I could not be happier with the experience so far. From the very first day, the staff has been warm, welcoming, and genuinely caring. My child walks in excited and comes home happy which speaks volumes about the environment here. The teachers take time to get to know each child personally, and I really appreciate how they communicate throughout the day with updates and photos. It gives me such peace of mind knowing what my little one is doing, eating, and learning while I’m at work. The facility itself is bright, clean, and very secure. I love that they emphasize both academics and character development, blending fun activities with structured learning. It truly feels like a safe, nurturing space where children can grow socially, emotionally, and academically. I would highly recommend Children’s Lighthouse of Princeton to any parent looking for a place where their kids will be cared for, encouraged, and celebrated.