Review for Childcare Network on Brookmeade
I’m writing this review with a very heavy heart and a deep sense of concern for any parent considering Childcare Network on Brookmeade.
My 11-month-old child had been attending this daycare and, up until recently, we had no major issues. However, everything changed when I received a phone call notifying me that my baby had sustained a large bump on his head—a call that came six hours after the incident had occurred.
What’s even more alarming is that no one can tell me what happened. There is no camera footage available, and no clear explanation has been provided. I’ve been met with silence, vague responses, and no sense of urgency or responsibility. It feels as though this situation is being brushed under the rug rather than investigated seriously.
I’ve tried to get answers, but I have been left in the dark. The staff have offered no real support or accountability. There was one adult at the time of the incident, and yet I have not seen any action taken to investigate her role to ensure this doesn’t happen to another child.
This is not just a bump or an accident—it’s a violation of trust. As parents, we leave our babies in the care of professionals expecting them to be safe, protected, and treated with love. My baby was hurt, and I wasn’t even told until hours later. That’s unacceptable.
I’m sharing this because I want parents to be aware. Please, do your research and ask the hard questions. No parent should have to experience this type of fear, frustration, and helplessness.
I am calling for those responsible to be held accountable. This cannot and should not be ignored.
LC
Lyndsey Cox
Jun 19, 2025
This center took such great care of both of my girls! After being a stay-at-home mom for 3 years, I was more anxious about putting my girls in daycare than going back to work. My girls were 1 and 3 when they started and we never had a single issue in the 2 years they spent here before we moved. The staff genuinely cares about the kids and I never had to worry.
CA
Christenel Aunai
Apr 10, 2025
My personal experience at this location was not good at all. As someone moving from out of state they were not clear on what was needed and they are not very helpful. Amongst other things It almost seems as if they didn’t want my son to attend their facility. This is my personal experience. Hopefully the next has a better experience than I Did.
SS
Shelby Scoggins
Apr 4, 2025
Arivette & Britney are absolutely amazing! They are so kind, patient and gentle and you can clearly tell they love all the kiddos in their classrooms and genuinely cares for the kids that attend their class (3&4/5 year old classroom) both my boys absolutely love their teachers and they are blessed to have those ladies working here I hope they get the recognition that they deserve! My oldest can definitely be considered more of a wild child & they always try to figure ways to help him do better and i love that so much! My boys have been going here for about a year now and my youngest also loved his 2 year old class room teachers as well i would definitely recommend this daycare over the one off live oak church rd so happy we switched to this one the teachers here definitely care about the kids and my boys love it! Liz & Tee are also very hands on, my kids love them as well !!
RC
Robert Cabrera
Sep 16, 2018
1. My daughter’s pant was taken down by another student. I wasn’t told about it that day by the daycare. My child told me wife later.
2. The next day I went to the daycare and her teacher Miss. Lorraine (there’s 2 Lorraine this one was the Spanish one) told me that she was already picked up. I told her that no one should have came and pick her up. She told me that my wife had picked her up already. Having no proof and not being able to get in contact with my wife I started to leave. Another parent told me that they saw my daughter in another room for younger children’s. I told him that the teacher told me that she was out of the building and picked up. He assured me that my daughter was in the room. I went to the room and found my daughter. The teacher there gave me a note saying that my daughter was being disruptive. I asked my daughter what happen. My daughter told me that she was upset and was trying to tell the teacher that an other student pull her pants down. My daughter then told me that Miss Lorraine ignored her.
3. The next week I went to drop my daughter off. As I was walking down the hall, I saw 2 teacher dragging a child who was crying. They took him into a dark room and then into a bathroom and didn’t turn on the lights or nothing. I told the director (Ms. Hanna) about it. She went to check it and told me that it was nothing for me to worry about.
4. My wife and I took our daughter out of that daycare due to the fact that we don’t feel that our child was safe there.