Stopped in here the first time before a show on Saturday. The kiosk for ordering wasn’t working. There was nobody at the register until a cook came from the back with an attitude to run the register without even removing their gloves. There was only one person making the food. The food was not good and had absolutely no flavor. Took over 15 mins to get my order. Definitely won’t be back here again
There is no WAY guy would allow his name to be used for this place... Horrible food quality, atmosphere is that of a closing business. Kiosk didnt work, they had to go next door to another restaurant to get forks for another customer.... The chicken is obviously cooked in dirty oil. Tasted horrendous and looked worse. Incredibly disappointed.
AB
Apostle Kevin Britt
Oct 31, 2025
First thing. The food is great!!! But the service… That’s where they shine the most. Tee and Jay really made me feel welcome and made sure I received excellent service. I had the chicken tenders with avocado sauce and buffalo sauce, you get the choice of 2 sauces with the tenders. Wow, it was very tasty and the buffalo sauce wasn’t too spicy. I highly recommend The Chicken Guy ( but my food was made by 2 ladies (lol))
Amazing food at Chicken Guy on Times Square! The fried chicken dumplings were crispy and tasty, the mac and cheese was super creamy, and the bourbon brown sugar BBQ grilled chicken sandwich was full of flavor. Big thanks to Freddy, the GM, for the great service — he really made the experience even better!
A Huge Disappointment from a Longtime Chicken Guy Fan.
I’m a huge Chicken Guy fan and have been to multiple locations — Nashville, Orlando (my personal favorite), and New York City. My friends and family even make fun of me for always insisting on Chicken Guy during our family vacations to Orlando.
During a recent work trip to New York City, I was excited to visit this location, but unfortunately, it was a huge letdown. I should’ve known something was off when I walked in at 5:30 PM on a Thursday and the place was nearly empty.
The chicken, which is usually amazing, looked and tasted like dry, air-fried grocery store tenders. The fries were cold, unseasoned, and just as disappointing. This was nothing like the quality or flavor I’ve come to expect from Chicken Guy.
Guy — please visit this location and see what’s going wrong. It’s a real shame to see the brand represented this way. As someone who even watched your entire “Guy’s Chance of a Lifetime” season and truly loves the Chicken Guy brand, this visit really missed the mark.