CHRISTY Is awesome to work with and took care of all of my needs setting up everything. She really goes the extra mile for you.
LP
Louis Pach
4 days ago
5.0
What a great office!! Everyone is super friendly and knowledgeable. Cara and Penny are alway availble to help when I called back in with questions on my policies.
DB
Dawn Burton
Oct 1, 2025
5.0
As a new transplant to Alabama, my husband and I needed to identify a new insurance provider for our home and vehicles. I had the pleasure of working with Eddie Johnson on the Chester Lewis team. He was awesome! He provided a great rate in a timely and courteous manner. He was helpful and knowledgeable. Most importantly, he was friendly and kind making the transition seamless and easy! I would highly recommend Eddie and State Farm for all your insurance needs. As the commercial implies, it is like working with a good neighbor, or shall I say ... FAMILY!
DS
D Shaddix
Sep 5, 2025
5.0
Staff is always pleasant and very helpful. They are willing to spend time with you and answer any questions, especially Cara.
AB
Amanda Blalock
Sep 3, 2025
5.0
Chester Lewis is an outstanding insurance agent who truly goes above and beyond for his clients. From day one, he’s been professional, knowledgeable, and always willing to take the time to explain my options and make sure I’m covered the right way. What makes the experience even better is the incredible support staff and team he has working alongside him. They are always friendly, quick to respond, and make everything run so smoothly. You can tell Chester has built a team that cares just as much as he does. It gives me peace of mind knowing I’m working with people who truly have my best interest at heart. I can’t recommend Chester and his team enough!
Frequently Asked Questions About Chester Lewis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.