Cherry Creek Optical LLP

Reviews

• OO

  Odessa

  Sep 26, 2023
  1.0
  Terrible service. Such a weird feeling in there as well. Terrible communication. They fixed my glasses I got from there and then they broke again, not even owning them for a day. Told me I would not be refunded and that my face was the problem. If it was my face, why sell me the glasses in the first place? Uneducated staff.
• CS

  Christine Stroup

  Jul 9, 2023
  5.0
  I want to say thank you to the team at Cherry Creek Optical. The staff, Rae Cuthbertson, Certified Optician, and Shawn Angier, Manager & Optician, are warm, welcoming and HIGHLY KNOWLEDGEABLE in fitting any kind of eyewear. I was having difficulty with a pair of prescription glasses they had made for me (an unusual problem) which they successfully identified, corrected and did not charge me for a replacement pair even though the warranty had expired. Who does that??? No hesitation in recommending these wonderful professionals, particularly Rae Cuthbertson. I wouldn't go anywhere else --and I have tried a few of the big chain eyeglass stores--and without a doubt, the quality of their products and their outstanding service is above and beyond. Thanks again-- Christine S. Denver CO
• KH

  Keith W. Holzer

  Sep 3, 2022
  5.0
  Great customer service!
• SS

  spc

  Aug 18, 2022
  1.0
  I went to Cherry Creek Optical expecting to pay higher prices for exemplary service and quality glasses and lenses. I spent almost $900.00 for my new glasses and requested a purple tint, not sunglasses, but noticeably purple for indoor use. They ordered and it took over 2 weeks for them to come in. They were so dark plum, I thought they’d made sunglasses. I had to send them back to the lab after explaining AGAIN I wanted my eyes to be seen through the lenses, and that they are for indoors and computer use. I waited another few weeks for the lab to do them. When I picked them up, they were so faint purple I literally could not see the tint. I asked for my money back since it had been well over a month I had waited, and they still weren’t right. I was told I could not get a refund, and the lab would only make them 1 more time. I waited for a total of 6 weeks. The last pair I was forced to take home since no refund would be provided and they still weren’t dark enough. Now I have a $900 pair of glasses I don’t want and no recourse but small claims court. This place IS NOT worth the high prices. I would have probably gotten a better pair at Walmart or Target. FURIOUS.
• MM

  Mary Medley

  Nov 16, 2018
  5.0
  I appreciate the careful attention to frame selection, getting the lens right, and always giving me thorough assistance. The team is well trained, and the selection is varied in look and price. I can't wait to receive the compliments I know are coming for my new glasses.