Business Details
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SC-11459546 Our mission is to provide Charleston and West Ashley with an exceptional customer experience by having a simple conversation in order to meet your insurance and financial service needs.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Chelsea Dow - State Farm Insurance Agent
2513 Savannah Hwy, Charleston, SC
29414, United States
Hours
Reviews
4.9
185 reviews
5 stars
181
4 stars1
3 stars0
2 stars0
1 star
3
- RPRAFAEL PARRILLAOct 15, 20255.0SUPERB CUSTOMER FIRST SERVICE!!!!
- CJCourtney JarrardOct 15, 20255.0This office has been very accommodating with all of the changes I’ve needed to make to both my renters and car insurance over the past 9 months. I recently met with Sydney to review my policies and she was incredibly kind, compassionate and thorough. She took the time to explain my options clearly and helped me lower my car insurance while making sure I still had the coverage I needed. I truly appreciate her professionalism and genuine care as it made the whole process so much easier. Highly recommend Sydney and this office for anyone looking for reliable and supportive insurance help!
- FPFreddi PendarvisSep 24, 20255.0Raquel was amazing to work with! She was never pushy, always gave me the time I needed to make decisions, and was available whenever I had questions. I really felt cared for through the whole process, and now I have peace of mind knowing my family is protected. Highly recommend!!!
- LHLori HeldSep 16, 20255.0Finding Celsea Dow Insurance has been the best Insurance company since moving here! Can't give enough praise to her and her team!
- MHMatthew HookerSep 4, 20255.0Chelsea & her team, especially Raquel, are awesome. Well timed rate decrease as well
Frequently Asked Questions About Chelsea Dow - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.