NS
Nancy Skoog
Oct 30, 2020
Our relatively new gas fireplace wouldn't start this fall, so we called the Chelmsford Fireplace Center to get someone to come out and look at it. The repairman, Will, was meticulous about wearing a mask, and he removed his shoes prior to entering our basement family room. He carefully spread out a drop cloth to keep the area clean, and he was polite, prompt, knowledgeable, and very professional and pleasant.
Will determined that the generator we had installed last summer - about two years after the installation of the Chelmsford Fireplace Center gas fireplace - likely caused the problem. The furnace, the gas fireplace, and the generator were all hooked into the same gas line. So, Will carefully tweaked the burner settings and the position of the fireplace "logs" to maximize the gas flow, and the fireplace now works better than it ever had. The room warms up quickly, and the gas fireplace looks appealing, works well, and throws out ample heat. We are simply delighted! I highly recommend Chelmsford Fireplace Center.