CA-0H06674
Our mission is to continue to serve Southern California and surrounding communities of South Gate, Downey, Huntington Park, Lynwood, Compton, Los Angeles and Orange County. We provide Auto, Life, Home, Renters, to our State Farm customers. We strive to be the premier insurance office in the area with customer service as our focus
Estoy muy contento y agusto aquí con esta agencia. Estoy asegurado desde el año 2014 y Martha siempre ha sido muy amable y me hace entender mis pólizas con facilidad. Me acaba de aprobar para una tarjeta de crédito. Me encanta que voy a poner dinero en mi bolso, y ella siempre hallando la manera de beneficios al cliente. Estoy más que feliz aquí. Muy recomendado.
JB
Janae Barrett
Oct 25, 2025
5.0
I just had to share how inspired I was with Rebeca’s exceptional service during a recent call. Her thorough and thoughtful explanations of insurance options were remarkably clear, making complex details so easy for me to grasp. You can tell she’s truly passionate about her work. She took the time to ensure I felt confident and informed, leaving me with a genuine sense of relief. She’s a gem! Thank You Rebeca!
EC
Ebed Corredor
Oct 22, 2025
5.0
I am very happy and pleased with the help and service I got from Martha Montoya. She explained to me the different options I had with great detail and with patience. Not only was the service better than my previous insurance agent but on top of that I ended up saving money with more coverage. I am very satisfied and will recommend Martha with anyone that needs insurance.
AS
Alvaro Suarez
Oct 22, 2025
5.0
I’ve been working with Martha for years, and I couldn’t be happier with her service. She first helped me open my first credit card back when I was a college student, and ever since then she’s been incredibly helpful, professional, and kind. She also set up insurance for both me and my family’s cars, making the whole process smooth and stress free!! She always takes the time to explain everything clearly and makes sure we’re getting the best coverage and rates. I really appreciate how reliable and caring she is and I highly recommend her to anyone looking for an insurance agent who truly goes above and beyond!
AA
Allen a
Oct 21, 2025
5.0
Big shoutout to Martha!!! I’ve never had a more streamlined experience with insurance. My old company tried raising my rates this year and the rate I got with Martha was cheeper than what I was originally paying. So clear and considerate I couldn’t recommend her more.
Frequently Asked Questions About Chelly Gonzalez - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.