Food Quality
While many customers praised the food as delicious and well-prepared, there were significant complaints about inconsistency, with some dishes being overcooked or poorly seasoned.
Service Issues
Customer service experiences varied widely; some praised attentive staff, particularly Doreen, while others reported long wait times and unresponsive service.
Pricing Concerns
Several reviews mentioned that prices seemed high relative to the quality of food and service, with some feeling that they did not receive good value for their money.
Ambiance and Experience
The restaurant's atmosphere received positive remarks, especially for events and special occasions, but some customers noted issues with cleanliness and organization during busy times.
Chef's Reputation
Chef Rolf received high praise for his culinary skills and personalized service, but some events and special menus did not meet expectations, leading to disappointment.