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AR-16693975 Welcome to Charlotte Potts State Farm! We're here to serve our customers and our community. We help customers manage the risks of everyday life, recover from the unexpected and realize their dreams. We look forward to serving YOU and YOUR family!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Charlotte Potts - State Farm Insurance Agent
17200 Chenal Pkwy, Little Rock, AR
72223, United States
Hours
Reviews
4.9
65 reviews
5 stars
64
4 stars0
3 stars0
2 stars0
1 star
1
- KWkim watkinsSep 19, 20255.0If you're looking for the best quote and top-notch customer care, I highly recommend reaching out to Joyce. She’s fantastic at providing personalized service and will go the extra mile to ensure you’re taken care of every step of the way.
- KPK PApr 20, 20235.0They are the most helpful people in the whole world definitely try to walk in and get a free consultation and they will help you out tremendously especially Bobbi!
- BBBevin BuiMar 20, 20235.0Stephanie is very good and kind, she explains very clearly and help your chosen good benefit on your auto and home insurance I will recommend her to my friends
- JWJensen’s WorldNov 11, 20225.0Love State Farm!
- JHJoni HartmanOct 4, 20225.0When you know better, you do better!! I am so grateful I know better now thanks to Charlotte Potts and her team. I thought I was adequately covered. However, after a visit with Charlotte, I discovered I had many gaps in coverage. For me, it was about the education. Charlotte took time with me and I never felt pressured to make a change. I am a lifelong customer because I didn’t feel like a transaction. They all truly care! Thank you so much to Charlotte and the entire team!!
Frequently Asked Questions About Charlotte Potts - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.