Charleys Cheesesteaks

4.3
340 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
11717 W Hillsborough Ave, Tampa, FL
33635, United States

Hours

Reviews

4.1
171 reviews
5 stars
117
4 stars
11
3 stars
7
2 stars
9
1 star
27
  • WE
    Wayne Ebanks
    1 day ago
    1.0
    Ordered a large cheese steak no lettuce and a large order of fries. Was given the order and didn't see fries, ask it the fries were in the box with the sandwich and the guy said yes. Got home and opened the box. To find lettuce all over the sandwich and no French fries. Tried to call multiple times and the phone number is out of order. Drove 20 minutes all the way back over there and told them what happened, didn't have my receipt because I left everything at home in a hurry and hungry and it was a struggle just to get them to give me the fries. Got a cold order of fries and had to go home and eat a sandwich that was cold by the time I got back with lettuce all over it that I ask them not to put on. The bread was good though. Any decent sandwich shop would have immediately said they were sorry, fixed the problem and offer a fresh sandwich knowing I was going home to eat an old cold one but the people there could barely be bothered to do the minimum to correct the problem.
  • RB
    Ruby Bussinger
    Oct 9, 2025
    5.0
    Staff was very welcoming and friendly and efficient. The food was fresh fast and delicious.
  • SG
    Spencer George
    Oct 3, 2025
    4.0
    Good food good service Yeiny and Solange were great
  • RB
    Robert Bonefas
    Sep 28, 2025
    1.0
    Placed an order online. Was greeted upon arrival by a man who spoke no English. He had someone in the back come out and tell me that they couldn’t make my food. That “they were told the grill couldn’t be turned on until 5:00.” I asked for a refund. They said that I would have to do that online. My email receipt says if I have issues to contact the store. So I had to dispute the charge with my CC company. Awful experience and will never be back.
  • KK
    Kody Koch
    Sep 24, 2025
    3.0
    Ordered the small Bacon 3 cheesesteak, this is the 2nd time the portion felt... Disappointing. The service was solid, not overly bubbly but also not, I can't wait to leave and go home attitude. Food was prompt and wife's food looked good, so not a terrible endeavor but this location seems to be skimping on the Steak in their name.