Charleys Cheesesteaks

4.7
792 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
5921 FM 2920 Suite G, Spring, TX
77388, United States

Hours

Reviews

4.8
565 reviews
5 stars
508
4 stars
25
3 stars
9
2 stars
8
1 star
15

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for their friendliness, attentiveness, and exceptional service, particularly highlighting individuals like Stephanie and Angela.

Food Quality

The food received positive feedback for being delicious, fresh, and well-prepared, with specific mentions of the cheesesteaks and wings.

Cleanliness

Customers noted that the restaurant was clean and well-maintained, contributing to a pleasant dining experience.

Mixed Experiences

While most reviews were positive, some customers reported issues with order accuracy and service speed, indicating inconsistency in the experience.
  • JH
    John Horton
    Oct 29, 2025
    4.0
    Chicken Philly was really good but it would have been nice to have some type of dressing to pour on the sandwich for those who like a little extra sauce to enhance the flavor.
  • TK
    tufail khan
    Oct 15, 2025
    5.0
    Wings were really great - service was prompt - try it
  • DD
    Ducky Duck
    Oct 14, 2025
    3.0
    I have recently fallen in love with their wings , but this location has terrible customer service.
  • JJ
    John J
    Oct 13, 2025
    5.0
    5 Stars! Amazing Night Shift Cook & Outstanding Customer Service at Charley's! ​I recently visited Charley's and had one of the best quick-service experiences in a long time. Not only was the restaurant incredibly clean and well-kept, but the entire staff truly sets a high standard for customer service. ​Specifically, I have to give a massive shoutout to the night shift cook. My Philly Cheesesteak Meal with Cheesy Fries (which you can see in the picture) was absolutely phenomenal—the cheesesteak was fresh, loaded with toppings, and perfectly seasoned. He truly killed it in the kitchen, and it’s the kind of meal that deserves serious recognition. ​Beyond the incredible food, the team was polite, friendly, and demonstrated outstanding honesty. I actually witnessed one of the employees run out the door to return a customer’s purse that had been left behind. That level of integrity, combined with great food, makes Charley's stand out. ​Charley's has earned a loyal customer with this dedication to quality food and exceptional service. Highly recommend stopping by, especially if you catch the night crew!
  • LC
    LilOne Collor
    Oct 9, 2025
    5.0
    The lady who took my order was very sweet and patient and very attentive she picked up what i needed before i asked she had it in her hand