Charleys Cheesesteaks

4.4
372 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
14833 Detroit ave, Lakewood, OH
44107, United States

Hours

Reviews

4.1
139 reviews
5 stars
89
4 stars
14
3 stars
12
2 stars
6
1 star
18
  • LY
    Leslie Yousko
    Jul 24, 2025
    3.0
    Small. Just a few tables. My grandsons chicken Philly was ok, the boneless wings I ordered were sitting in a puddle of grease. They were overcooked and had no flavor. Fries were ok.
  • DE
    Dinya Elder
    Jul 13, 2025
    2.0
    The service here most of the time is great. They’re usually sweet and patient so props to them! However the food is a different story. My orders continue to be completely wrong. It’s happen to me a few times but it’s not always easy getting the right order because a lot of customers and I are in and out and don’t always have time to drive all the way back to get the right order
  • CP
    Charise Powers
    Jul 13, 2025
    5.0
    Miya was such a joy!!! She was super nice and friendly and the restaurant was very clean! My food was prepared perfectly 😍
  • AC
    Alexis Caldwell
    Jun 17, 2025
    5.0
    I don’t even write reviews but I had to give this store their credit ! I loveeeeeeee this Charleys I always get their 10pc wings all flatssssss lol they never miss they always have great costumer service when i call up there or even when I come in they always greet me with a smile and meet my expectations! I work in costumer service and I know how it could be but they’re doing great !
  • BB
    Batman (Batman)
    Jun 10, 2025
    1.0
    Hey, I've ordered from here a couple times, and once my roommate and I got food poisoning! A few other times our order was wrong or cold. Today, my order was cold, everything looked like it had been sitting forever – like they gave us someone's leftovers. My daughter's sandwich was practically empty, just because asked without veggies. I didn't even eat my wings; I forgot about them until an hour later, and they were disgusting! I've worked food service, so I know – if you wouldn't want something served to a certain way to yourself, don't serve it to your customers. And simply treat others how you want to be treated. Do better Charleys. Unfortunately in this economy and prices people cant afford to eat out all the time and when they do they dont want food they cant even eat. It was money wasted. I couldn't even eat my wings. 😮‍💨 My cat couldn't even bite through the cheese of my sub it was so weird.