Charleys Cheesesteaks

4.0
778 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
4338 Bay Rd., Saginaw, MI
48603, United States

Hours

Reviews

3.9
454 reviews
5 stars
238
4 stars
80
3 stars
35
2 stars
37
1 star
64
  • BH
    Brenda Hays
    3 days ago
    5.0
    This restaurant is absolutely wonderful. Marcie provides a welcoming presence and excellent customer service. This was my second visit, and I thoroughly enjoyed the experience. The philly cheesesteak was incredibly delicious. The team truly makes the dining experience exceptional. I recommend highly this location; it is the best.
  • FF
    Fadya
    6 days ago
    5.0
    Every employee at this location gave excellent customer service. The staff were all very friendly and helpful.
  • CR
    Cassandra Rodriguez
    Sep 30, 2025
    2.0
    Order a Philly steak and cheese everything on it . had no mushrooms, no onions, I didn't have no tomato on it swear up and down there was Green bell peppers in there it wasn't food was good staff wasn't very professional about it after I brought it up to their attention everybody walked to the back and started talking everybody was just in the front talking and now nobody's working on the front
  • AD
    Adriann Davis
    Sep 22, 2025
    2.0
    Service is only terrible when the older heavy set black guy is there he is very unprofessional seems to have an attitude with customers I witnessed a customer come in to get a order that was made wrong remade and he has the nastiest disposition for someone to be working the front counter he was even rude to the grubhub driver. Wish you had another location. Food is great when it's made correctly
  • DM
    Dee M.
    Sep 5, 2025
    1.0
    I came in at 8:50 I seen the lady swinging her hands to tell the 5 teenagers they had in there to tell me they are closed. I walked in he was like sorry we are closed I said oh I’m sorry I thought you all closed at 9. He said what time is it? I said 8:50 he replied I’m closed sorry. I work in a restaurant I wish people would stop being so lazy and do their job they actually had everything cleaned up already as if they closed at 8. I will be calling corporate