Charleys Cheesesteaks

Reviews

• EI

  Eugene Spealman II

  Aug 3, 2025
  1.0
  Ordered online was given a pickup time however I had to wait 10 past that time as order wasn't ready. Upon arrival,no one greeted me at the counter however another customer walked in and the counter employee went past me to wait on the other person then ignored me when they were finished with them. Had to speak up to get my order. Ordered an old fashioned cheesesteak which is an original Philly cheesesteak which is wit and wiz. It's steak,onion and cheese whiz. The sandwich was dry because it was overcooked and there was very little what was supposed to be whiz on it. I've had whiz too many times to recognize it's taste. Overall for the price,I would not be going back. Oh also the place was not busy so their poor service and meal can't be blamed on being busy.
• MS

  Mike S

  Jul 12, 2025
  1.0
  Be careful, the cashier WILL try to scam you if you order the $7.99 small sub with fries daily special. They’ll charge you another $3.49 for the fries for no reason…. The manager is in on the scam, she begrudgingly removed the extra charge when I pressed the topic and pointed up at the sign. Watch the order screen like a hawk and be sure to get it removed or file a chargeback if it has happened to you. Can’t imagine how many folks they scammed. Will report to corporate to hopefully get both employees terminated.
• JB

  Jeam Beam

  Sep 19, 2024
  1.0
  You guys need to do a serious quality check on your employees. First of all you should have the mental capacity for me to ask for two small sandwiches and then start to list what's in each without your brain completely malfunctioning. I went one by one and then the last thought I was trying to change the order of the other then then got rushed and told what the order total when I only had one of the three sandwiches I tried to order. To then come to realize I got charged for two regulars and one small instead of two small and one regular. And I thought whatever I'll just take the two larger ones come to find out I got charged for a regular and given a small so now you guys basically stole money out of my pocket. I hope whoever was working the afternoon shift on September 19th gets fired or at least reprimanded because theres plenty of people out there like me who are desperate for work and will do the job properly unlike you.
• YR

  Yippo Raymond

  Sep 24, 2020
  2.0
  So I went there to redeem a free Philly Cheesesteak but the coupon required a scanner. Surprisingly, they didn't have one for some reason. They need to update their equipment to wear they can scan coupons and also to allow us to swipe our own cards and see the amount we are paying. The sandwich itself was bad because they didn't even put a lot of meat on it. Only 10% of the filling was neat and the rest vegetables. Unfortunately, this was my first time at Charley's. I will not return to this location again. The only reason I put a 2- star is because the fries were okay.