Business Details
About
Beauty SalonHair SalonDay SpaNail SalonMassage SpaWaxing Hair Removal SalonSkin Care Clinic
Location
Hours
Reviews
4.5
146 reviews
5 stars
117
4 stars
13
3 stars
3
2 stars
3
1 star
10
What are people saying?
AI-generated from customer reviews
Service Quality
Many customers praised the quality of services, especially massages and hair treatments, with specific mentions of skilled staff like Abby and Caron.
Ambiance
The spa's relaxing atmosphere and amenities, such as the waterfall room and zero gravity chairs, were frequently highlighted as enhancing the overall experience.
Staff Professionalism
While many reviews commended the friendly and professional staff, there were some complaints about unprofessional behavior from certain employees.
Customer Experience
Several customers reported exceptional experiences, particularly during spa days and special occasions, but some noted issues with communication and service expectations.
Pricing Concerns
A few reviews mentioned dissatisfaction with pricing, describing some services as overpriced or not worth the cost.
- MOMaggie OsaOct 1, 20255.0Jasmin has truly changed my life with her hair skills! I have Hispanic-Jewish curly hair and no one has ever been able to do the amazing work she does.
- LPLinda PettigrewAug 24, 20255.010 of us visited this spa on 08/23/2025. We all had different services, ie facials, massages, mani pedis. Everyone was extremely happy with the services they received. We were treated fantastic from from the minute we arrived until we left three hours later. Highly recommend!
- SRSamuel RandolphAug 23, 20251.0"Very unprofessional, the manager bri is very rude to customers! Will not be going back to this place ever.
- JJJessicaAug 3, 20255.0I found out about this place a few months ago from a random TikTok video that showed up on my For You page. I wish I could remember the creator’s name, but unfortunately, I can’t find their video. My birthday was coming up, and I wanted to treat myself, so I booked a signature facial and a Swedish massage with firm pressure. When I arrived, the staff were super friendly and gave me a brief tour of the facility. I had my facial first with Shova. It had been years since my last one, and my skin was super congested, but she did a great job, especially with the extractions. My skin felt so fresh and clean when I left! Next, I had my massage with Abby, and I added cupping. It was amazing. I walked in with a lot of tension in my shoulders, but walked out feeling like a million bucks. Overall, it was a marvelous experience and I’ll definitely be coming back!
- JNJessa NootbaarJul 14, 20255.0I love Changes! I highly recommend the Changes Pedicure with Nelis. She is so sweet, welcoming, and skilled. The pedicure is like nothing else and so deeply relaxing. Bri from the front desk is also amazing- so kind and accomodating.