Business Details
About
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TX-2599427 Our mission at the Chad Watts State Farm insurance office is to assist State Farm customer in recognizing and managing the risks of everyday life, recovering from the unexpected and realizing their dreams. We provide an exceptional level of customer service to create long-lasting relationships and truly reflect being a Good Neighbor. We are here to help with your Auto/Car Insurance, Homeowner's Insurance, Renters Insurance, Life Insurance, Health Insurance, and Small Business Insurance needs along with retirement planning.
Location
Chad Watts - State Farm Insurance Agent
2055 W Louisiana Street, McKinney, TX
75069, United States
Hours
Reviews
5.0
64 reviews
5 stars
64
4 stars0
3 stars0
2 stars0
1 star0
- RSRay StrongOct 28, 20255.0Thanks for your help today Team Chad Watts! Parker, Elizabeth , and Thomas thanks for your time and enthusiasm. I will definitely be back for a visit as my needs for insurance and financial service grow!
- TPTaryn PeacockJul 28, 20255.0Kathy is super helpful and is always prompt to respond to any questions that I have or changes to policies. We have been very happy with their services and the cost.
- SPshontel pearsonApr 1, 20255.0I switched my car insurance and Neil was the agent that assisted me, he was very helpful, detail-oriented and answered all of my questions. The process was easy and seamless and I was given information along every step. I would recommend this location due to the professionalism and guidance I was given.
- MSMelinda SegalJun 30, 20245.0This office has held both our Auto and Homeowners Insurance for many, many years. The level of customer service they provide no longer exists in the business world and we are more than grateful that they still stand by and support their clients to insure they get the highest level of service possible. I met Kathy the day I walked into that office to get our homeowners and auto policies switched from an office that would not respond to phone calls or back us up when we needed support from our Agent. From that day on, we have had full confidence that if we needed any assistance whatsoever, she (or in her absence anybody in the office) would be there willing and able to go above and beyond to make sure our concerns were addressed and questions answered. We have never been let down by this office and we know we never will. They actually do care about their clients and assure that they are treated fairly. We got a phone call on the weekend from Kathy, after our home was struck by a tornado, to see if there was anything she could do for us or if there was anything we needed. Now that is customer service that again, no longer exists. We have nothing but praise for this office and am grateful for the day we transferred all of our policies to them. If you are looking for an Agent that will stand beside you, respond to phone calls and e-mails, deal with contractors that don't perform the quality of service that this office feels their clients deserve, then please do not hesitate to contact the State Farm office of Chad Watts in McKinney, TX.
Frequently Asked Questions About Chad Watts - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.