MO-8040412 Chad Mitchell State Farm of Independence, Mo strives to be the leader in car, homeowners' insurance and financial service products, while setting the example for policy holder experience, providing options to their problems, and offering an environment comprised of professionalism, loyalty and integrity. Our office takes pride in discussing the options with our customers on their car, home, life, renters and many other insurance needs as well as financial service products. We look forward to serving the independence and surrounding communities.
Always cheerful and helping with any issues no longer how long it takes!!
CS
Carol Sours
Oct 17, 2025
5.0
We have been with this agency for years with several policies. Recently, we had to deal with a different insurance company on a real estate matter, and their service (or lack thereof) made me realize just how good we have it at Chad Mitchell State Farm. The team here is attentive, reaponsive, personable, and genuinely care - they take time to understand and help you find the best, most cost-effective solutions for your unique situation.
ML
Mark Lamanske
Oct 6, 2025
5.0
Great group of people to work with very friendly and always helpful
GG
Gage Guilliams
Sep 11, 2025
5.0
When I moved off of my parent's auto insurance, I was recommended to this office by a friend of mine. Since making the switch, I have had nothing but a great experience and great deals! I have definitely saved a lot of money since the switch. I'd recommend Chad Mitchell to anyone who likes money in their pocket and anyone that likes good customer service.
KW
kerri wolf
Sep 5, 2025
5.0
They are some of the most helpful people I have ever had to deal with always polite very pleasant attitude and always seem to be smiling
Frequently Asked Questions About Chad Mitchell - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.