Business Details
About
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Central One Federal Credit Union is a not-for-profit financial institution that provides members with excellent, personalized service. Central One offers a wide range of savings, deposit, and loan products designed for the local community and has branches in Auburn, Northborough, Shrewsbury, Westborough, and Worcester, as well as school branches in both Shrewsbury and Westborough High Schools.
Products include: Checking Accounts, Tiered Money Market Accounts, CDs, IRA's, FREE Checking, Student Loans, no annual fee Credit Cards, Auto Loans, Mortgages, First Time Home Buyer Program, Home Equity Loans, Home Equity Line of Credit, Personal Loans, Business Savings, and Business Checking Accounts, Commercial Loans, IOLTA, RV Loans. Motorcycle Loans, Boat Loans.
Services: Extended hours, Notary, Financial Literacy, Mobile and Online Banking, Complimentary Seminars, Credit Building. Local Decisions Learn more about Central One and why we are one of the top credit unions in Central Mass.
Drive-up hours: Monday, Tuesday, Wednesday, and Friday 8 am - 5 pm, Thursday 8 am - 6 pm, Saturday 8:30 - 12 pm
Member Support Call Center: Monday - Friday 8 am - 6 pm, Saturday 8:30-1 pm
Serving residents and businesses in Worcester County and parts of Middlesex and Norfolk counties including Shrewsbury, Auburn, Holden, Leicester, Rutland, Mendon, Hopedale, Franklin, Milford, Northborough, Southborough, Marlborough, Westborough, Hudson, Framingham, Natick, Sudbury, West Boylston, Boylston, Paxton, Sterling, Grafton, North Grafton, Millbury, Northbridge, Southbridge, Spencer, Leicester, Oxford, Charleton, Dudley, Uxbridge, Webster, Worcester and more.
Details
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Central One Federal Credit Union
63 Southbridge Street, Auburn, MA
01501, United States
Hours
Reviews
3.9
31 reviews
5 stars
21
4 stars
1
3 stars
1
2 stars
1
1 star
7
- FFF FranAug 30, 20254.0It is a simple but cute bank which serves community needs and the folks there are very courteous and friendly.
- SCSarah CondonFeb 5, 20255.0I have been a member since this branch has become public. As a member I have seen changes, good bad and indifferent. The one major this , has been the steadfast customer service has stayed top notch. In a crisis where you can't control employe to customer ratio, or individuals expectations, I have seen the staff go above and beyond to do the best they can to deal with unfortunately meltdowns from customers. I give them a great deal of credit. We are all stressed out and dealing with a great many issues, but this branch has always made me feel and have demonstrate I am a priority. I thank each one of the staff members who show up, do their job and do it with grace. I personally know it's not easy ( specially after seen individuals actions) Thank you! For I know, now days those words are not stated enough. Thank you for showing up!
- TJTravis JohanssonSep 28, 20242.0I like this bank but on the busiest day saturday they don't have anyone working. Like 2 people with 8 people ahead of me in line and 5 people in drive thru. Waited 30 min in line. They are only open 4 hours. It sucks. They dont care about your time. I've been a member a long time. Makes me worried for this banks future.
- KPkristi pinaJul 12, 20245.0I have been with this bank for 10 years and will never choose another one… the staff in this branch has always helped me, with quick and correct service. And I love the manager of this branch, always welcoming and open to help with everything! I always recommend Central One and especially this branch to my friends and everyone one else…
- FLFrisky LessardApr 9, 20225.0Excellent service. Shannon Falvey gave me the best "Member" experience I've ever received.
Frequently Asked Questions About Central One Federal Credit Union
How is Central One Federal Credit Union different from a bank?
We are member-owned, whereas banks have shareholders/stockholders. The profits we make are reinvested into providing members with better rates on loan and savings products.
Is Central One Federal Credit Union FDIC insured?
Only banks are covered by the FDIC. Credit unions are insured by the government-funded NCUA. Individual accounts are protected up to $250,000.
How do I become a member of Central One?
To become a member, visit our website at www.centralfcu.com and apply online or stop by any of our local branches.
Where are your branches located?
We have locations in Auburn, Northborough, Shrewsbury, and Westborough.
Do you offer free checking?
All personal checking products offered at Central One are free with no monthly fees or minimum balance requirements.
What are the current rates for auto loans?
Central One offers the same low rate for new, used or refinancing auto loans. Visit our website for current rates at www.centralfcu.com/resources/rates
Can I open an account online?
Yes, you can open an account online by visiting our website at www.centralfcu.com
Do you offer accounts for small businesses?
Yes, our Business Solutions checking account has no monthly fees and no monthly balance requirements.
Do you have small business loans?
Yes, we offer commercial real estate and construction loans, vehicle and equipment loans or working capital lines of credit and business credit cards.
Do you have credit cards?
Central One credit cards have no annual fee, as well as low rates. We service our cards locally and provide a same-day replacement.
Do you have RV or Motorcycle loans?
Yes, we will finance motor homes, boats, and trailers, new and used, at competitive rates. Pre-approval is available with terms up to 180 months.
Does Central One offer fraud protection on their credit card?
Yes, you can monitor and manage your card anytime, anywhere, from your phone with our Card Control app.
Does Central One offer secured loans?
Yes, we offer credit building programs to help you establish or repair your credit with a secure credit card, savings secured or certificate secured loans.
What products does Central One offer?
We offer checking and savings accounts, IRA's, CD's, auto loans, adjustable and fixed mortgages, first-time homebuyer program, credit cards, home equity lines of credit, business savings and checking accounts, student loans, personal and commercial loans and reverse mortgages.
Do you have special hours during COVID-19 outbreak?
All branch lobbies are open their regular business hours.
Am I eligible to join Central One Federal Credit Union?
Membership is now open to anyone who lives, works, worships, volunteers attends school, or own a business in Worcester County as well as parts of Middlesex and Norfolk counties. Also included are family or household members of existing members, and businesses or other legal entities located within our field of membership.