This company has been horrendous to work with. Our very large order did not come in time - of which we totally understand that sometimes shipping delays happen and things are out of our control. When we elevated our concerns to the owner, he somehow turned the delays and mistakes/lack of communication on his part on us and made us feel as if we were the problem. As a small business owner myself, this is absolutely unacceptable - the customer should never feel like this. He also tried to remedy the situation by offering us 2% off a large bill. I tried to meet him in the middle and asked for a 8% discount, which felt fair considering the delays and lack of communication we experienced. He was extremely rude, condescending, and unwilling to work with his customers. Such a bummer, since we heard such amazing things about this company but will definitely be staying far away and giving our business to a company that values customer service!
JP
Jason Pobanz
Jun 18, 2025
5.0
Paul is a great guy!!! Very knowledgeable.
BK
Bradley Kuechle
Jun 7, 2023
4.0
Wholesale only, but great for businesses.
DL
Dave Lott
Mar 15, 2020
3.0
They do great work knowledgeable people staff a little shy when you first come in and seem like otherwise all around great service