Communication Issues
Customers frequently reported poor communication from the leasing office, with many stating they received no responses to emails or calls.
Maintenance Concerns
While some praised the maintenance team for their quick responses, many others expressed frustration over unresolved maintenance requests and delays in service.
Property Condition
Numerous reviews highlighted issues with the cleanliness and upkeep of apartments upon move-in, including pest problems and maintenance issues that were not addressed.
Management Praise
Several residents commended specific staff members, particularly Adrian and the office team, for their helpfulness and dedication to resolving issues.
Parking and Amenities
Many reviews criticized the inadequate parking situation and the lack of amenities, such as a functioning hot tub and sufficient trash disposal facilities.