TX-2117231 At the Cecy Diaz Win State Farm Agent office in Arlington, TX, our mission is to offer a friendly, positive, and personalized insurance experience to each State Farm customer we serve. With a focus on assisting our customers with the 3 H's- Head, Heart and Humor, I strive to be a light to every single customer that I connect with. I lead my team with positivity and focus on coaching and strategically developing my team members to provide you with a personalized insurance experience. We provide Auto, Home, Life, and Business Insurance, financial services, and more to our Good Neighbors in the DFW area and beyond.
I needed to access my roadside service and Princess walked me through the app to get me to work!!! She’s AWESOME!!
R1
road service 1
Oct 23, 2025
1.0
I was with GEICO insurance and she kept calling me to get insurance with them for $300 cheaper so I told her I wanted an insurance for two vehicles for full coverage for 6 months and they charged my credit card for almost $3000 and I still kept receiving emails from them that I had to pay $157 I also received a letter that I had to pay $463.90 for safety the insurance doesn't end till December so that makes no sense and after all they charged me 482.51 with out my permission because I don't even have automatic payments and they called me to pay another $157 and I said if this was over and they said yes and I received another letter that I had to pay another $463.90 and they threatened me that they were going to cancel my policy I don't feel safe my child driving like that I will never hire this agency again and the insurance company
FT
Francisco Trujillo
Oct 9, 2025
5.0
Candice is incredible! Very knowledgeable and professional. She walked me through every step setting up my new policy. Great communication and adaptability. I could not have asked for a better person to guide me through this process!
Thank you Ms. Candice!!!
JW
Jacob Wiggins
Oct 6, 2025
5.0
Lovely and seamless process while also having a polite and wonderful conversation. Miss Lupe saved me and my lovely wife tons of money
RM
Rachel Mozingo
Oct 5, 2025
5.0
I’ve had such a great experience working with Olivia Alaniz and her team at State Farm. From the very beginning, She's been friendly, responsive, and genuinely focused on helping me find the best coverage for my needs. She takes the time to explain every detail clearly and never make me feel rushed or pressured.
What I appreciate most is her consistency—whether I have a quick question about my policy or need guidance after a claim, I always get timely, professional, and compassionate service. It’s rare to find an insurance agent who truly goes above and beyond, but Olivia Alaniz absolutely does. Highly recommend!
Frequently Asked Questions About Cecy Diaz Win - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.