Business Details
About
Flooring Store
We bring the samples to you and provide a no obligation estimate and superior installation services for carpet, hardwood, laminate, vinyl and many other flooring options. Fully licensed and insured At Carolina In Home Flooring & Design Center, we have worked hard since 2010 to earn the respect of thousands of customers throughout the greater Raleigh area, and more recently, in the Raleigh, Durham, Cary, Chapel Hill and surrounding areas as well. Our personalized service is evident in everything we do and backed by our knowledgeable and experienced staff.
Location
Hours
Reviews
4.8
142 reviews
5 stars
129
4 stars
5
3 stars
3
2 stars0
1 star
5
What are people saying?
AI-generated from customer reviews
Customer Service
Customers frequently praised the professionalism, responsiveness, and helpfulness of the sales and installation teams.
Quality of Work
The installation quality received high marks, with many reviews highlighting the attention to detail and craftsmanship of the flooring work.
Communication
Overall communication throughout the process was noted as excellent, with many customers appreciating timely updates and clear information.
Pricing
Customers found the pricing competitive, often noting that Carolina In Home Flooring offered better rates compared to competitors.
Mixed Experiences
While many reviews were positive, some customers reported issues with communication and service, particularly regarding sales promises and follow-up.
- JDJessica Donachy3 days ago5.0Fantastic experience from start to finish. Sales went above & beyond to find the pattern & design we were looking for. The rest of the process was thoroughly described so we knew exactly what to expect and when. And all the things described actually happened. Very communicative, on time, great installation. All around 5 star experience. Highly recommend!
- DBDev BanerjeeNov 3, 20255.0David and his team, headed by Marcos, did a wonderful job for me. I thought it would be a daunting task to replace all the carpet with hardwood in rooms full of furniture and stuff, but they made it look easy and installed in less than my expected time. The workmanship is very good. Thanks
- JSJose SolisOct 31, 20255.0The team did a fantastic job, very impressed with their work and how quickly they completed the installation! Luis and his crew were awesome. Highly recommend Carolina In Home Flooring!!
- MWmelissa wesselsOct 15, 20255.0We want to thank Carolina In Home Flooring for an outstanding hardwood floor refinishing job that truly exceeded our expectations! Fidel did an amazing job—he completely transformed the look of our home by updating the finish on our hardwood floors. The entire process was easy from start to finish, and the results are absolutely beautiful. We couldn’t be happier and highly recommend their team!
- ASAdi SOct 8, 20255.0Had a great experience with Carolina In-Home Flooring. The team was professional, communication was excellent, and the entire process was smooth from start to finish. Installation was completed on time and the quality of work is top notch. I highly recommend them to anyone looking for reliable flooring services! Thanks to David, Amanda, Marco, and the whole crew for making everything easy and seamless.