Business Details
About
Water Cooler Supplier
Canadian Springs, now a part of Primo Water, is an iconic water brand since 1882. Our purpose is simple: Inspiring Healthier Lives – with Water your Way. We are proud to be Canada's oldest, largest, and most trusted direct-delivery drinking water company. Our company was established in 1882 as the Laurentian Water Company in Montreal and has been in continuous operation since that time. Our goal then was to deliver great-tasting water. Now our mission has evolved to delivering complete hydration solutions that inspire healthier lives for Canadians from coast to coast. Canadian Springs offers a multitude of drinking water options—including Spring and distilled. Canadian Springs bottled water delivery service brings home the products you love, like great-tasting water with the selection of 3- or 5-gallon bottles and case water. Offering a wide range of water services, from home and office delivery, water purification services or retail options through refill and exchange. Our goal is to deliver more than just water to our communities it is to provide quick, easy and affordable services.
Location
Canadian Springs Branch and Plant Facility
895 Station Avenue, Victoria, BC
V9B 2S2, Canada
Hours
Reviews
2.7
45 reviews
5 stars
17
4 stars
1
3 stars
3
2 stars0
1 star
24
- KBkate brovinaOct 21, 20251.0Terrible. No show deliveries. Consistently leavings items we did not order (extra jugs, coffee, cups, etc) that we then have to fight to get refunds for. Poor customer services and service fees through the roof. We have historically used Canadian Springs for multiple business locations but cancelling one by one due to the terrible service decline and consistent fraudulent charges on our invoices.
- APAlice PoongAug 11, 20251.0This is the worst company I have ever dealt with. We have been with this water delivery service for over nine years, and their decline in service is unacceptable. We operate a store with 15 staff members, and they have failed to deliver our water for almost a month. Last week, we were promised a delivery of 8 bottles today, yet as the day is almost over, we find ourselves having to call again. Shockingly, the manager changed our delivery to five days later without any notification. This level of service is entirely unsatisfactory, and we expect immediate action to rectify this situation.
- DODale OJun 18, 20251.0Can't get ahold of anyone to cancel. Customer service has you on hold for over 2 and a half hours. Twice now I've tried and haven't had success with speaking with anyone. This company looks like they are just scamming people for water services or they are going under as a business and refusing to help with canceling there service.. probably the most frustrating company to deal with
- MPMike PriceJun 13, 20251.0Hard to give a review - as there is no longer walk in service available (as of May 2 2025). Client service would dictate that info should have been added to Google maps to save us all a trip. Now what to do with these two 5 gallon jugs of theirs??
- GHG' HNov 6, 20201.0Terrible customer service. They open hours of the office is terrible and even when they say they are open the keep the door locked and don’t answer the phone to open. They are trying to milk covid-19 for an excuse for absolutely terrible customer service. I get poor customer service during the beginning of a pandemic but 8 months into it, it’s no exclusive to only have the office open every other day for 4 hours at a time, then not be open when you say you are and not answer calls. I feel sorry for anyone stuck in an account with them.