I paid two weeks ago. After calling for an update, I was told it would be picked up same day on 8/15. Car was not picked up. I called on 8/18 and they were not aware it was not picked up, apologized, and said they would find another driver and call me back. Nothing but silence to emails I sent on 8/15, 8/16, 8/20, 8/21 asking for an update. Meanwhile both phone numbers I was given appear to be completely disconnected. I understand if someone has an emergency but this lack of communication has been consistent since the moment they took my money. It took writing a review to get someone to get in touch again. It is continuing to cost me time and money as I wait for my car which has so far made zero progress in its journey from US to Canada. I wish I would have used a different provider, or flown to California and driven the car myself at this rate.
KS
Kate Sterritt
Aug 14, 2025
1.0
The attitude! i would't even consider this company. I called to get a quote and ask questions. They guy gave me so much attitude.
SK
sandeep kulkarni
Apr 15, 2025
1.0
I shipped my car from Vancouver, Canada, to Austin, Texas, and I had a terrible experience with the Canadian shipping company. My car was badly damaged on the bottom during transport. When I filed a claim, their claims department informed me that I should have taken pictures of the car's underside before shipping. I have been continuously following up with the claims department, but I have not received a satisfactory response.
Additionally, there was poor communication throughout the transport process regarding the estimated time of arrival (ETA). There were several delays in the delivery of my car, and when I finally received it, it was in a damaged condition. Overall, it was a waste of money to ship through this company, and it would have been better to sell the car instead.
DC
Denis Caron
Aug 27, 2020
5.0
Canadian Car Shipping did an exceptional job in shipping my 1969 Ford F100 Ranger truck from Molena, GA to Saskatoon, SK. The pricing was fair, shipping timelines were honoured and Justin and Blaine's professionalism and attention to detail ensured that the shipping process went smoothly. I highly recommend Canadian Car Shipping to anyone.