Canada Goose Ottawa

Reviews

• AL

  Amy Lee-Toronto

  Sep 3, 2025
  4.0
  Sales team in Ottawa was amazing! Since we came from Toronto, they kindly offered to ship the parkas home so we didn’t have to drag them around. Super fast delivery — and the parkas arrived in a giant gift box with garment bags. Honestly, I felt like I bought luxury handbags instead of winter jackets 😂. Even after winter, we can store them nicely in the box. Love the thoughtful touch!
• DD

  Dany

  Aug 31, 2025
  1.0
  The store doors are closed even though there are people inside, terrible customer service.
• DC

  derek chops

  Jul 13, 2025
  1.0
  I had a really disappointing experience the Rideau Centre location. When I walked in, the store associates were busy chatting amongst themselves and didn’t acknowledge me or offer help. It felt like I was interrupting their personal conversation rather than being welcomed into a luxury retail space. I spoke with someone who I believe was either the store manager or assistant manager (she's super petite with black hair and is tan). Unfortunately, she was not helpful, gave very minimal responses and looked visibly uninterested in assisting me. Her body language made it clear she didn’t want to be there. For a brand that prides itself on premium quality and experience, the level of professionalism and attentiveness was far below expectations. I left feeling undervalued and unimpressed. Definitely not the customer experience I expected from Canada Goose.
• MR

  M R

  Aug 22, 2022
  5.0
  Awesome experience at this store today! Ended up buying a jacket because of the service of the attendant, Ruiqi I believe was her name, she was amazing., did not plan on buying today but did it! I recommend this store, the vibe is great and staff makes you comfortable even if this is expensive stuff! Amazing 5 stars.