Canada Goose 5TH Avenue New York

3.3
222 reviews

About

Clothing StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Canada Goose produces extreme weather outerwear since 1957. Discover high quality jackets, parkas and accessories designed for women, men and kids.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Canada Goose 5TH Avenue New York
689 5th Avenue, New York, NY
10019, United States

Hours

Reviews

3.3
222 reviews
5 stars
116
4 stars
10
3 stars
6
2 stars
7
1 star
83

What are people saying?

AI-generated from customer reviews

Customer Service

While many customers praised individual sales associates for their helpfulness and professionalism, numerous reviews highlighted poor service, long wait times, and dismissive attitudes from staff.

Store Experience

Customers frequently reported frustration with the store's queuing policy, often having to wait outside in cold weather despite the store being under capacity.

Product Quality

The quality of the jackets received mixed reviews, with some customers expressing satisfaction while others reported issues such as incorrect sizes and defective items.

Return Policy Issues

Several customers experienced significant difficulties with the return and exchange process, leading to dissatisfaction and frustration with the store's policies.

Overall Satisfaction

Despite some positive experiences, a significant number of reviews indicated a general disappointment with the shopping experience, leading to a reluctance to recommend the store.
  • GF
    God First
    Oct 27, 2025
    5.0
    Shopping here was a great experience for me because I had Monet helping me.
  • KP
    Komal Panjabi
    Oct 19, 2025
    5.0
    Yashley was so patient and helpful. She allowed us to try on different styles and numbers. She explained the way the jackets are made and was honest with her feedback.
  • WC
    Wilson C
    Oct 19, 2025
    5.0
    Jaron is very amazing! He’s attention to detail and knowledge of Canada Goose with fashion is 👌 his service was the deciding factor
  • KT
    kunchok tenzin
    Oct 6, 2025
    5.0
    Went to the store for a size exchange. Met Fatima who was very helpful and patient. Got me the size and color I wanted. Thanks Fatima
  • DL
    Dor Lev
    Oct 1, 2025
    1.0
    Don’t waste your time on their repair service. They returned my jacket in an even worse condition than it was, claiming that it was “fixed”. They wouldn’t even reimburse me for the cost of sending the jacket for repair.