Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
KS-17824340 Our Mission, at Caleb Hanke State Farm, is to help Wichita and the surrounding communities identify and minimize risks, and be there to help you recover when the unexpected happens. Success for us is strengthening and protecting families and our community for years to come. We strive to put you first, while providing knowledge and options, so you can make informed decisions. From Auto Insurance to Life Insurance and all the stuff in between. By choosing us to protect your family, business, and/or farm needs, you are gaining a good neighbor and friend. Offering Insurance Services in Kansas, Nebraska, & now Oklahoma.
Location
Caleb Hanke - State Farm Insurance Agent
6029 W Central Ave, Wichita, KS
67212, United States
Hours
Reviews
5.0
192 reviews
5 stars
189
4 stars2
3 stars0
2 stars0
1 star1
- PLPaola Louis4 days ago5.0Caleb Hanke and his team are great, their customer service and compassion are outstanding. They care about their customers and what is the best for their needs. I definitely recommend them!
- PLPaola Louis4 days ago5.0Caleb Hanke and his team are amazing! They are always willing to go the extra mile to help our community. Derric’s customer service and expertise are vital. They are always friendly and quick to respond! I will definitely recommend them.
- GGGinger GivenOct 27, 20255.0Derric Luong helped me through the process of acquiring auto insurance. He is a VERY personable, helpful and courteous person. He gave me a detailed summary of discounts and policy particulars. He deserves accolades for the part he plays in this company. Thank you for your help, Derric!
- LCLISA CHENGOct 20, 20255.0Derric is awesome to work with! Very communicative and very knowledgeable. Helped with every step of the way.
- CAChristy AustinOct 1, 20255.0I dread making business calls. Between long hold times, conversing with AI robots who don't want to transfer you, and talking to customer service representatives who often don't care to help get what you need, contacting Caleb Hanke's office is a huge breath of fresh air. Every person in that office Is professionalism personified, given with good cheer. Caleb, Nycole, and Paula (who is quite the Rockstar!) go far out of their way to make sure that my needs are satisfied in my questions are answered. They are genuine and down to earth folks who are extremely well versed in policy and efficient in delivering assistance. Caleb takes his time ensuring that I am getting the policy that best suits my needs and for the lowest cost possible. Paula and Nycole are not only efficient and dedicated, but also have a great sense of humor. I'm very grateful that I found this agency and recommend them highly to anyone looking for excellence in service!
Frequently Asked Questions About Caleb Hanke - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.