Cabinet Discounters- Chantilly

Reviews

• LD

  Linda David

  Dec 1, 2023
  5.0
  Great experience shopping for Cambria quartz counters. Ramsey Haddad was very helpful and gave good advice on installation. They had samples of all the colors I was considering and offered great discounts bringing cost below others I had considered. I chose Kendal. Their partner, Creative In Counters, did an excellent job from measurements to fabrication to installation. Staff members were accurate, careful, efficient, pleasant, and professional. Thanks to Maria, Louis and others. Highly recommend! I love the counters and can't wait to have the cupboards painted and backsplash done!.
• WE

  Walter Esquivel

  Oct 4, 2023
  5.0
  Waleska Feliciano expressed authentic interest to work with us, she was meticulous about detail and communicated with kindness. The result is that she delivered a beautiful design for our space.
• KB

  Kym Boyer

  Mar 10, 2023
  1.0
  Horrible customer service and products. DO NOT USE THIS COMPANY. We ordered very large master bathroom vanity cabinets from Rick in the Chantilly VA location Nov 2022, the cabinets were delivered on time, early Jan 2023. First, the delivery company was very unprofessional and rude. They proceeded to tell me that Cabinet Discounters should have told me that they will only leave them in the garage, which I said I was never told that and it's winter and I do not want them to warp. They ended up leaving the cabinets in the middle of my dining room...6 extremely large boxes. My contractor attempted to install them a few days later and notice one of the doors was not the same design as the rest of the doors. We also noticed a drawer was broken and several panels were warped and not able to align. We called Rick, sent pictures and he ordered the "correct" panel (which when rec'd, was a different color, therefore we had to re-order again). After much back and forth with Rick and he telling me that we will have to pay for someone to come out and "fix" their issue, Rick then came out to our house to see if he can align the cabinets and also to assess the issues. He confirmed there were major issues with the panels and that the doors were warped, etc. Rick took pictures and was supposed to write up what he observed and what was being orders so that we knew what deliveries to expect. We never rec'd a write up from Rick... we then proceeded with in the next few weeks to get 3 additional shipments of panels that were ordered. Again, when we received the additional panels, one broken (which again we had to have another replacement). Once ALL replacement doors were recd, we had our contractor come back (additional cost to us) to attempt to reinstall the 6 panels. Our contractor noticed some of the "new" panels are longer than other, some are wider than others, and again some appear to be warped since they cannot close flush. Again, he was unable to be aligned some cabinets. We have sent emails, made phone calls, Rick has told us that the manufacture is going to call us back, #homecrest and we haven't heard from anyone. It's been over two months now that we have had cabinets installed (without panels), over half of the panels are sitting in my hallway, paid in FULL, paid our contractor additional money in an attempt to "reinstall" the cabinets two separate times. We have had a master bath completely renovated and been waiting two months to be able to use our cabinets. This is horrible customer service, horrible products. They haven't acknowledged the time, money and inconvenience this has caused. They have completely gone silent.
• DK

  David Kidd

  Dec 2, 2016
  5.0
  My wife and I worked with Tammy on a complete kitchen remodel. Tammy not only (patiently) walked us through the cabinet design and installation process, she also helped us make wall-color, lighting, and appliance choices that ensured the kitchen design was efficient and contemporary.
• MM

  Michele Maisano

  Nov 21, 2016
  5.0
  I needed to replace kitchen cabinets quickly in a house I was getting ready for market. Cabinet Discounters in Chantilly came through for me with affordable, quality cabinets that could be made to order in the custom dimensions to fit the existing space and shipped in only a few weeks. Tammy was very professional, made helpful space planning advise, and got the delivery to me on time and with no damages. So much better than HD or Lowes!