C & G Heating & Cooling

Reviews

• OC

  Oliver Clark

  Jul 19, 2024
  1.0
  We were given an arrival window of 8AM-9AM (first open window for the day). At about 8:55AM we received a text message letting us know that our technician was running late and would be there in 15 minutes. 15 minutes later at 9:10AM our technician still hadn’t arrived. When I called to inquire where our technician was, I was told that he was stuck in really bad traffic and that there was a bad accident on the highway. C&G Cooling is located less than 2 miles from our house. And it wouldn't, with zero exceptions, make any sense for our technician to be on the highway to get to us. Additionally I checked live traffic and there were zero traffic delays anywhere in city. If you’re going to be late, that’s not a big deal. But communicate that in a timely and honest manner. After they lied to me on the phone about something so simple, I no longer felt comfortable trusting them in my home and working on our HVAC system. Hope this review helps you make an informed decision.
• EB

  emily buehrle

  Mar 15, 2024
  2.0
  They came to fix HVAC three times and it kept shorting out when I tried to turn on AC. They also didn't show up one day when I was expecting them. I Had to call a different company to find the source of problem, and fix (again) what C&G already had "fixed". Hopefully this was just a one off bad experience but I won't be using them again.
• PH

  Patricia Hall

  Mar 31, 2022
  5.0
  Technicians installed my furnace and air conditioning unit, mike and Demetrius did a fabulous job I would recommend c&g to everyone,they do a very good job.
• SC

  Steven Collins

  Jul 2, 2019
  5.0
  Can’t say enough good things about them. Knowledgeable and friendly staff, no up-sells. Highly responsive. Inexpensive. I have used a few different companies for HVAC: C&G gets my first call and it’s not even close.