Burri Jewelers

Reviews

• KB

  Kollin Born

  Aug 28, 2025
  5.0
  Excellent customer service
• ZC

  Zahid Coassri

  Aug 13, 2025
  5.0
  Nice place with beautiful collection of gemstones and custom jewelry
• SS

  Sheila Smith

  Aug 2, 2025
  5.0
  I get treated like a queen
• BD

  Brandyn Dennis

  Jun 29, 2025
  5.0
  Had some ongoing issues with my now wife’s ring. It was losing diamonds left and right and they would send it off and fix it every time for free. Eventually we decided we have had enough with that and opted to just go a different route with the ring. They were going to give a full refund or store credit whatever we decided. The ring and wedding band combo would have ended up costing more than the original and Richard worked with us on that to make everything feel right as he knew we were pretty upset with the quality of the original ring and the sentimental value. I feel the customer service received from him was excellent. Gives off the mom and pop vibe and appreciative of what he has done.
• SS

  Sean

  Jun 21, 2025
  1.0
  A little background, I sold 7.5 grams of gold ($3,300 spot price at the time) for $725. Not a bad rate on that so I came back with 10 grams a couple months later (again, $3,300 spot price), and the guy offers me $690 for it. $690 for 10 grams of gold is over 35% below today's spot price. That’s not just a lowball offer; it borders on predatory, especially from a professional jeweler who should know better. And here's their response: "We regret that our offer did not align with your expectations. Our pricing is based on market and what we are willing to buy items for, and if you opt not to sell the item to us, you are free to sell it independently to any other interested party." This company advertises themselves as giving the best prices for gold -- so that's false advertising. Also, how you conduct business is important. How you treat people is important. Being crooks -- in time this business is going to pay for that. That is, if it hasn't already...