Burland Jewelry Center

4.7
82 reviews

About

Jewelry StoreJewelry Repair Service
Looking for the perfect engagement or wedding ring in Phoenix, AZ? Burland Jewelry Center offers a stunning selection of diamond rings and fine jewelry, backed by over 200 years of combined expertise. Our team is dedicated to helping you find the ideal ring for your special moment. Whether you're searching for a classic design or a custom-crafted piece, we ensure top-quality craftsmanship and brilliance in every ring. Visit us today and let us help you find—or create—the perfect symbol of your love.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Burland Jewelry Center
6102 N 16th St, Phoenix, AZ
85016, United States

Hours

Reviews

4.7
82 reviews
5 stars
73
4 stars
4
3 stars
1
2 stars
0
1 star
4
  • AW
    Alicia Williams
    Aug 26, 2025
    1.0
    I really wanted to leave a good review because everyone here was very friendly. I came into get my bracelet and ring repaired for my upcoming wedding. They were very helpful with doing multiple resizings, specifically for the bracelet. I decided to wear my bracelet for a bit today and the (brand new) chain broke off within a few hours. I was just sitting around the house. I know the bracelet can be a complex repair, but I went with their recommended chain. For a $300+ repair I expected better quality, and to last more than a few hours. Now I have to take it somewhere else and pay even more for a second repair that shouldn’t need to happen.
  • MR
    Mike Riggs
    Aug 17, 2025
    5.0
    The people at Burland's are the friendliest and most knowledgeable folks I have dealt with. It is always a pleasure to visit. I highly recommend them!
  • AP
    Anita Panone
    Jul 24, 2025
    5.0
    Had ring repaired here They did a wonderful job at a decent price. Nice people to deal with.
  • JR
    Julia Rodriguez
    Jun 27, 2025
    4.0
    Amanda and one of the gentlemen (didn't catch his name) were so personable, helpful and eager to help, both in-person and over the phone. I dropped off two chains to be repaired ($60 total) and exchanged some broken hoops for store credit, and they took about a week to fix the chains. Trish had quite a snappy, belittling, and impatient attitude. I mistakenly thought I had paid ahead, so I mentioned it when I came to get my chains. Nonetheless, I paid that day. She said she's worked there for 36 years. I would hope after 36 years, you can identify a first-time customer and show some patience and grace. Trish, I hope you can reconsider how you approach customer's misunderstandings, even on the busy, hard days.
  • LL
    lizzy lingenfelter
    May 16, 2025
    5.0
    Exceptional service! The kindest customer experience I’ve ever had. Every piece of jewelry is truly beautiful. I came in for a simple ring cleaning and was treated like a longtime customer. I’ll definitely be returning—and purchasing from here moving forward.

Frequently Asked Questions About Burland Jewelry Center

What products do we offer?

We offer a stunning selection of jewelry, including rings, necklaces, bracelets, bangles, and wedding and engagement rings in Phoenix, AZ. Call us today to find the perfect piece for you!

Do you custom design jewelry?

We design custom jewelry and have created many beautiful wedding sets. Visit us for a consultation!