Builders FirstSource is the nation's largest building materials supplier. Our Pequot Lakes MN Lumber Yard proudly serves builders, contractors & remodelers in Pequot Lakes and surrounding Northern Minnesota Area with their building supply & construction needs.
This facility offers the following building supplies & services: Lumber and Building Materials, Trusses, Wall Panels and Components, Doors & Millwork, Windows, Design Center & Showroom, Business Center, Pro Retail Store, Customer Pick Up | Will Call.
Get ahead of the cooler weather - get fast, reliable service to stay on schedule. Visit us today to discover why we are known as builders' first choice!
Service up to my delivery day yesterday (9/28) was pretty good. I scheduled my delivery for morning. I hadn't heard from anyone yet, so at 11:45 I called my sales person and was informed that due to a person calling in sick they were behind schedule. I understand that unexpected absences happen and luckily didn't need my order today. What I did need, was to be at a job site for work at 1:00 and needed to get on the road shortly. I was told (with a snotty attitude) that they had to deliver that day, and that they couldn't bring the order back to the yard to deliver another day because would be inconvenient for them.
Well, me not showing up to my work job site means multiple people and heavy equipment sitting idle until I get my work done. That is not acceptable to have them waiting, and BFS didn't have a time they'd be here. This forced me to find an available crew to go fill in for me, which is an hour + travel each way plus time off their own workload. When my delivery does show up at about 1:00, I am missing the screen door for the patio door. The driver makes some comment blaming the sales person, snaps a quick photo and runs off. I hear nothing more about the screen door. The following day I head over to BFS to get my screen door to find out that the driver apparently didn't say anything about the incomplete delivery. I head to the building with the sales person to rummage around and get my door.
Now, I helped out this sales person when they were in a pinch a few weeks back. They had another customer that needed some siding components that I had on hand since my siding order had shown up considerably earlier than my windows. I lent them those parts to keep another person's project going. I wasn't too thrilled, but since I didn't need them for a bit I could manage without them. I guess helping them out is just one-sided.
If they would have called in the morning when they found out they were short-handed and would be running behind, it would have been easy to reschedule to later in the week for me. Instead here we are, and I will be sourcing my future projects from your competitors.
AT
Amanda Thompson
Jul 8, 2021
5.0
Thanks for letting my mom borrow a chair for the parade! :D
Frequently Asked Questions About Builders FirstSource
How do I find out what products and services are offered at my local store?
Since our inventory varies by location, we recommend contacting the store nearest you. You can find the store closest to you and their contact information on our website.
Where do I apply for a BFS job?
Thank you for your interest in a career at Builders FirstSource. You can apply directly online underneath the Join Our Team tab on our website to the job(s) that align with your background and expertise.
What is READY-FRAME®?
It is our pre-cut framing package that makes framing better, faster, safer, and greener. You give us your plans, and we cut everything you need, just how you need it. Learn more at about READY-FRAME on our website.
What are the benefits of having a BFS account?
A BFS account will allow you to make purchases more easily with your sales rep. You will also be able to take advantage of our customer portal, where you will be able to track your orders and manage your account.
How do I open a new account?
To open a new account, please visit a sales representative or credit account manager at your nearest location. You cannot open an account online at this time.
What is BFS return policy?
Please contact your local store or sales representative for return options for your order. We do not allow returns on custom orders.
Does BFS price match?
Pricing is done by our local store managers or sales representatives. You are welcome to bring a competitor’s quote into a local store to determine what options might be available.
If I need assistance with an existing order or warranty claim, what information will I need and who do I contact?
For existing orders that have not yet been delivered, please contact the store or sales representative where you made the purchase.For warranty information, contact our customer service team. You will be asked to provide your contact information, builder information, product information, and a description of the problem.
How do I make a payment on my account and what are the methods?
You can pay your invoice online at MyBFSBuilder if you’ve registered your account there. You can register your account if you haven’t already done so. You can also make a payment at your local store. Our customer service team is not able to receive payments over the phone at this time.
How do I become a carrier for Builders FirstSource?
Fill out the Contact Us form on our website with your details. Our transportation team will review your information and reach out to you directly if they would like to proceed or to request additional information.
How do I inquire about donation requests?
or local charity work, contact the manager at your local store. For larger scale requests, contact our customer service team.
How do I inquire about marketing or partnerships with BFS?
For local projects, contact the manager at your local store. For larger scale efforts, contact our customer service team.
What does Builders FirstSource do?
We're the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers.
Who bought Builders FirstSource?
Builders FirstSource has grown significantly through strategic mergers and acquisitions. Founded as Builders’ Supply & Lumber Company in 1998, BFS expanded its national footprint by acquiring ProBuild in 2015. In 2021, BFS merged with BMC and acquired WTS Paradigm, strengthening its position as the nation’s largest supplier of building materials and solutions.
How many employees does BFS have?
Builders FirstSource has over 30,000 team members.
How many locations does BFS have?
Builders FirstSource has approximately 600 distribution and manufacturing locations, a presence in 43 states and 92 of the top 100 Metropolitan Statistical Areas.