Buffalo Wild Wings 'GO'

Reviews

• BG

  Billy G

  5 days ago
  1.0
  Atrocious lousy service I walked out before I even placed an order
• JT

  Josh Turley

  Oct 9, 2025
  5.0
  I provide a review in two service areas, one as a customer and a second area as a delivery partner for third party delivery to homes and business. First as a customer I have done takeout for home and for business meetings over 15 times over the past 2 years. All the orders were great and with the current GM Eric, the food has been most exceptional the past few months. Eric is fortunate to an excellent long term employee in Asst Mgr. Charnise, and an Asst Mgr. Michaela, who does an outstanding job in kitchen quality and customer service. Both individuals have excellent customer interaction skills in top tier of Forsyth County, and they both make you feel like family. They strive for order accuracy and a great tasting product. The only critique I can provide for improvement at BWW is adding more sauce to boneless orders to go, as the breading absorbs most of the sauce in travel time home. Also, I prefer the previous store hand breaded chicken sandwich as opposed to the pre breaded current version. They have incredible flavor choices, with Parmesan Garlic a real standout and rare flavor to enjoy anywhere only at BWW. In regards to the second area of third party delivery, BWW GO ranks amongst the best in Forsyth of having the order available quickly and using great packaging with safety seal to go to the customer. And their pricing is attractive, too. I am really puzzled by many of the adverse customer reviews and with my experience as a top tier google Local guide status with over 35.000 customer views of my review history, I wanted to provide a strong review of support for this restaurant, especially with current management and personnel in place. To be fair, if I did this review earlier in 2025 without Eric and Michaela in place, this endorsement would not be as strong as the one today.
• DM

  Darline Manfred

  Sep 23, 2025
  1.0
  Dont eat here food was so gross oily and greasy 😤 just grows
• CS

  Coty Svehlak

  Sep 18, 2025
  2.0
  They will baptize your wings. Like dripping out of the box making the box soggy baptize. Fried pickles undercooked and chewy. Fries were perfect. Fast service. Small seating area for thos who dont grab to-go. Ill pass next time im craving wings.
• AA

  Alejandra Amador

  Aug 20, 2025
  1.0
  Our server was Mofoluwake at the Mall of Georgia. I couldn't write the review on there cause it says "permanently closed"... but it's not.... Mofoluwake added $20 to her tip when she gave us terrible service. I am a server myself and give tons of grace. I have worked in restaurants severely understaffed, one cook on the line, and people walking out during shifts. The wait time on the food was fine, honestly, I get waiting 30-45 mins on some wings. When we sat down our server did look busy, she was still able to greet us. It took about 10 minutes after that to get some drinks. I also saw some tables getting up to go to the server station to refill their own drinks. The server was no where to be found so maybe in the kitchen making sure our food was ready to go. We got our food an hour and a half later (as well as our beers 20 mins later) and I could tell they had been sitting there. So if they were done why didn't you just bring it out? On top of that we had ordered an appetizer that still hadn't come out and when I asked the server nicely (interrupting her conversation with her coworkers) that it was fine we could just take it off the bill she said "oh it's been ready I just have to grab it" ........... my sister still wanted this appetizer she also works as a server and said it was fine and still ate it. When the server brought it out , you could tell it HAD been done and was sitting there. After our food was brought out, I never saw the server again. Not even for her other tables in her section. No one got any refills, people were waiting for boxes or the check... Honestly I think part of the problem was the host just constantly seating the servers overwhelming them, instead they should've gone on a wait. Again, I am really accommodating, I have worked in customer service as well as food service for yearsssssssss and I know how people can be... I personally never look at reviews on google because again, I know how people can be. But looking after the fact, I regret going there. THE MAIN ISSUE I HAVE IS after we had paid and left. Our service was extremely bad. I always get tipped off my service, so I tipped off of her service. Come to find out a couple days later, OUR SERVER ADDED $21 MORE DOLLARS TO HER TIP. My sister called the restaurant to hopefully get it figured out but looking at the reviews, this place is notorious for not giving refunds.